Episode Details

Most organizations don't fail because they lack ambition — they fail because their legal, tech, and finance teams are speaking different languages and nobody's translating. Sukhi Dhillon Alberga and Andrew Terrett of BLS Consulting built their entire model around that exact problem.

In this episode:
• Why overlaying AI on a broken process doesn't fix the process — it exposes it, and why change management is the real deployment challenge most organizations skip entirely
• The legal exposure executives don't see coming: data sovereignty vs. data residency, the US Cloud Act, shadow AI, and what Bill C-36 means for Canadian businesses using AI tools with foreign data servers
• How BLS navigates the live tension between implementation velocity and governance guardrails — and what actually happens when those two priorities collide on a real engagement
• Why 88% of organizations using AI are unprepared for the ethical, legal, and operational risks involved, and the diagnostic questions every leadership team should be asking before the next deployment decision

Sukhi Dhillon Alberga is a lawyer (B.A. Honours, J.D.) who leads Legal Strategy and Governance at BLS Consulting, where she focuses on compliance, risk management, legal operations, and AI governance — and serves as chair of the Canadian Bar Association's Legal Futures subcommittee. Andrew Terrett is BLS's Fractional CTO and technology strategist, with a background in AI research dating to the 1990s and decades of experience bridging the gap between legal teams and the technology infrastructure built to serve them. Together they represent a consulting model that refuses to silo expertise — because they've seen firsthand what it costs organizations that do.

Connect with Sukhi Dhillon Alberga + Andrew Terrett:
LinkedIn: [link]
Website: https://blsc.ca

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Credits
Host: Robin Ayoub, Founder, Localization Fireside Chat

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