Podcast Episodes
Back to SearchHow Can We Help Our Colleagues?
Season 2 Episode 136
On a scale of 1-10, with 10 being the best, let's rate ourselves for each statement: I make a difference on my team, I'm refreshing to work with, and…
5 years, 3 months ago
Questions for Continuous Improvement
Season 2 Episode 135
The end of a year is a great time to reflect. How far have we gone over the year? Did we hit our goals? If not, what kept us from achieving them? In …
5 years, 3 months ago
We are Headed to a New Place
Season 2 Episode 134
While the holidays are often times of joy, they can also be difficult times for some, and this year has sure brought challenges for all of us. With t…
5 years, 3 months ago
Give the Simple Gifts
Season 2 Episode 133
Since March, we've all understandably felt more stressed at times. Research shows gratitude can help balance out the impacts of uncertainty on our we…
5 years, 3 months ago
Connecting to Purpose Gives Us Courage
Season 2 Episode 132
When challenges seem numerous or even insurmountable, it's important we stay connected to our purpose and that we help our teams do the same. It is t…
5 years, 4 months ago
How to Ask Meaningful Rounding Questions
Season 2 Episode 131
When humans are faced with change, we often deny, rationalize, and negotiate before we accept our newly found situation. Within our organizations, ch…
5 years, 4 months ago
Innovation for the Whole Child
Season 2 Episode 130
Children who experience a strong early education are more likely to be successful in life. This is why today's guests strive to support families and…
5 years, 4 months ago
Education Will Never Look the Same
Season 2 Episode 129
When we are faced with change we have an opportunity to respond with creative solutions. Today, our guest shares how her organization is inspired to …
5 years, 4 months ago
Service in the Relationship Business
Season 2 Episode 128
Building relationships with people is more important than ever as we shift to more virtual environments. Not only are relationships key, they also he…
5 years, 4 months ago
Vulnerability is at the Heart of Service Excellence
Season 2 Episode 127
To deliver exceptional service we need to embrace vulnerability and courage. When leaders model this behavior in organizations, employees are encoura…
5 years, 4 months ago