Podcast Episodes
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Insurance Verification: DO IT THE EASY WAY!
Season 1 Episode 151
Time for more helpful nuggets from Kiera! This time, she’s talking insurance verification. Hold your moans and groans, folks. ...Continue Reading...
5 years, 11 months ago
A Weak Link with an Easy Fix
Season 1 Episode 150
In this follow-up episode to #147, Kiera’s journey to find a physical therapist continues. After calling three more offices after the first failure,.…
5 years, 11 months ago
A Strong, Purposeful Year Ahead
Season 1 Episode 149
Kiera and Dr. Mark Costes are back to talk accountability, pushing one another, and inspiration. This feel-good episode will push you to be successfu…
5 years, 11 months ago
Step by Step to Having Uncomfortable Conversations
Season 1 Episode 148
No one likes to have awkward, hard conversations, right?! Wrong! Kiera does! And in this episode, she walks you through five steps for having those d…
5 years, 11 months ago
Is YOUR Front Office Killing Your Practice?
Season 1 Episode 147
Fact #1 about Kiera Dent: She travels a lot. And because of all the cramped airplanes, she’s been dealing with knee and hip pain. The journey of her.…
5 years, 11 months ago
Can You Be Nice AND Hold People Accountable?
Season 1 Episode 146
Ahh, the age-old question: Is it possible to be a nice office manager while still holding people accountable? In this episode, Kiera says yes!...Cont…
5 years, 11 months ago
Breaking Down Bonuses- Do They Actually Work?
Season 1 Episode 145
Kiera is car-casting! Join her for her drive as she talks about bonuses, something she gets asked about ~a ton~. Do bonuses actually work? What’s the…
6 years ago
The 3-Month Shakeout (Mergers & Acquisitions)
Season 1 Episode 144
Kiera sits down with Debbie Dodson, practice director for Castle Peak Dentistry with Dr. Summer Kassmel, to talk about dental office mergers!...Conti…
6 years ago
Short, Snappy Statement— Marketing Tidbit
Season 1 Episode 143
There are a lot of dental practices out there. How does YOURS stand out? In this quick episode, Kiera talks you through how to create a marketing sta…
6 years ago
Accountability in 10 Minutes
Season 1 Episode 142
This episode is a quickie, but it has oh-so-much valuable information! Kiera talks having accountability and delegation in your practice. She gets th…
6 years ago