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The Milestone Message
Episode 600
We are 600 episodes into this Dental A-Team podcast! Thank you to our 80,000-plus listeners for being with us along the way.
In this milestone episod…
3 years, 2 months ago
Musts for Your Ops Manual vs. Employee Handbook
Episode 599
If you’ve ever questioned whether something should go in your practice’s operations manual or your employee handbook, this is the episode for you. Ki…
3 years, 2 months ago
What On Earth is an Office Manager Supposed to Do?
Episode 598
Kiera is spilling secrets on what makes the best of the best office managers. She even reads excerpts from her up-and-coming book. Listen to this epi…
3 years, 2 months ago
The Elite 5 Star Patient Experience
Episode 597
Kiera and Tiff are continuing to share 12 themes that every single dental practice should implement. These Wednesday episodes are the teasers; the De…
3 years, 2 months ago
The Dark Side of Business and How to WIN!
Episode 596
This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera…
3 years, 2 months ago
#595 You Actually DO Have the Time
Episode 595
Kiera is cutting through the chatter and getting to the root cause of the phrase “I don’t have time.” She dives into how prioritization and disciplin…
3 years, 2 months ago
#594 Billing With Ease
Episode 594
We’re continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses …
3 years, 2 months ago
What an Effective Meeting Looks Like (and Who Runs It)
Episode 593
If you’re looking for improved systems, elevated patient experiences, and a supportive culture for your team, that can start with holding an effectiv…
3 years, 2 months ago
Accepting Change
Episode 592
Kiera reflects on the different versions of herself she was in 2019, 2020, 2021, and now — and why the changes she’s gone through have made her a bet…
3 years, 2 months ago
Doctors, Here’s How to Optimize Your Practice
Episode 591
We continue the 12 system themes with theme 2 out of 12: Doctor Optimization! Our doctors are often overlooked when it comes to the systems establish…
3 years, 3 months ago