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Do You Have This Must Have?
Episode 640
Kiera and Tiff are at the Rocky Mountain Dental Convention, and they share how a situation could’ve been bad, but was pivoted to good. This is someth…
2 years, 11 months ago
Unruly Customer Service How To
Episode 639
Kiera recently got back from a trip to Bali, where she had one of the best customer service experiences of her life, and she’s sharing how it can app…
2 years, 11 months ago
2.0 Practices- Adjunct Services
Episode 638
A special treat of Brit and Dana for today’s consultant takeover! Once again, they’re giving tips on the most common questions they’re getting from d…
2 years, 11 months ago
Plan of Action For Digital Scans
Episode 637
Tiff is diving into digital scans in this quick episode, something she’s had a lot of practices bring up over the past few months. She talks about wh…
2 years, 11 months ago
Behind the Legal Curtain of DSOs
Episode 636
Rob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all abou…
2 years, 11 months ago
Secrets to Boosting Teamwork & Morale
Episode 635
Spiffy Tiffy and Dynamite Dana wax poetic about a topic coming up quite a bit in offices these days: teamwork and morale, and how to make it the best…
2 years, 11 months ago
Get Your Team Members to Level Up
Episode 634
Kiera responds to a listener request about inspiring team members to level up in their role. She lays out how to go about it in four steps:
Ask you…
2 years, 11 months ago
#633: How to Have the Hard Conversations
Episode 633
Tiff and Dana are back for another consultant takeover. In this episode, they talk about having hard conversations — the right way. They review step-…
2 years, 11 months ago
Top Billing Mistakes and How To Avoid
Episode 632
Even if you’re savvy with billing, listen to this episode. Josh Smith of Dental Claim Support is back to talk all about the main billing stumbling b…
2 years, 11 months ago
Finally a Solution To Supply Ordering
Episode 631
Spiffy Tiffy is giving advice gathered and perfected from hundreds of dental offices on how to track and control your budget and supply flow. The tip…
3 years ago