Podcast Episodes
Back to SearchGiant Water Heaters Everywhere!
Season 11 Episode 385
In this episode, Eric shares a detailed case study of a residential hot water system issue, exploring piping mistakes, system design flaws, and pract…
5 months, 2 weeks ago
Keep it Simple Stupid
Season 11 Episode 3823
In this episode, hosts Eric and Andy share insights on using AI for writing scope descriptions, the importance of simplicity in estimates, and practi…
5 months, 3 weeks ago
Going after the work you want - Listener Write-in
Season 11 Episode 382
Thanks to Connor for writing in with his question: How do you attract the kind of clients and work you want to do?
Do you say no to work or is it bes…
6 months, 1 week ago
Doing the work you want to do - Listener Write-in
Season 11 Episode 382
Send us Fan Mail
Thanks to Connor for writing in with his question: How do you attract the kind of clients and work you want to do?
Do you say no to w…
6 months, 1 week ago
Who's Answering The Phone?
Season 11 Episode 381
After a careful, long drawn-out (five minutes) process of consideration in selecting the exact perfect AI CSR system, intrepid business mogul Eric Au…
6 months, 2 weeks ago
Are Service Body's Best for a Van Buildout?
Season 11 Episode 380
Andy and Eric share insights on HVAC projects, tool upgrades, vehicle organization, and industry trends. They discuss practical tips for van setup, t…
6 months, 3 weeks ago
Robots answering the phone?
Season 10 Episode 379
In this episode, Eric and Andy explore the practicalities, frustrations, and potential of AI-powered call answering systems in small businesses. They…
7 months ago
Eric's Frozen Sewer & Water Debacle
Season 10 Episode 378
Minnesota winters are relentless and physics will show no mercy! Today's episode brings back the classic MTGA format where Eric hits record without A…
7 months, 1 week ago
Fan Mail: How Can I Get Into Service Work?
Season 10 Episode 377
Many trade professionals find themselves at a crossroads: should they continue focusing solely on installations, or is it time to branch out into the…
7 months, 2 weeks ago
Why we go to tradeshows: AHR Expo recap & trends
Season 10 Episode 376
In this episode, Eric and Andy share their insights from the 2026 AHR Expo, highlighting the biggest product launches, technological innovations, and…
7 months, 3 weeks ago