Podcast Episodes

Eliminating Filler Words [E011] - Speak Up! Effective Communication

In this episode, we’re diving into the topic of filler words—those little sounds and phrases like "um," "uh," or "you know" that creep into phone cal…

1 year, 7 months ago

Stop With The Mom & Pop! [E185] - Chris Cotton Weekly Blitz

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great market…

1 year, 7 months ago

Profit is not a Dirty Word [FTR 106]

Episode 106

Thanks to our Partners, Shop Boss, and 360 Payments Nichole Bennecoff discusses misunderstood and negatively perceived concepts of profit, especiall…

1 year, 7 months ago

Mastering Gross Profit: Real World Stories from Shop Owners [THA 401]

Episode 401

Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Training Trade Show, our panel discusses s…

1 year, 7 months ago

Global Perspective: Shop Owners Trip to China [RR 995]

Episode 995

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO…

1 year, 7 months ago

Talking Numbers with Chris Cotton [E138] - Business By The Numbers

In this episode, Hunt Demarest, an experienced CPA specializing in the auto repair industry, sits down with Chris Cotton, a renowned auto repair shop…

1 year, 7 months ago

How To Work With A Marketing Partner [E120] - The Auto Repair Marketing Podcast

Today, we’re diving into a crucial topic—your role in making your marketing partnership a true success. While hiring a marketing company takes a lot …

1 year, 7 months ago

Do You Want a Better Relationship with Clients & Employees? Go to Marriage Counselling! [E154] - Diagnosing the Aftermarket A to Z

Thanks to our Partner, NAPA Autotech

Matt Fanslow dives into the intricacies of customer interactions within the automotive repair industry, highligh…

1 year, 7 months ago

Securing the Future: Insights from NASTF [RR 994]

Episode 994

Thanks to our Partner, NAPA Auto Care Recorded at the 2024 Automotive Aftermarket Retailers of Ontario (AARO) Business Management and Lindertech Tra…

1 year, 7 months ago

Shut Up! [E010] - Speak Up! Effective Communication

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:

This Episode emphasizes the importance of pausing and leav…

1 year, 7 months ago