Podcast Episodes

Storytime and Modern Validation [E166] - Diagnosing the Aftermarket A to Z

Thanks to our Partner, NAPA Autotech

Matt Fanslow starts out reminiscing about a close call involving his Dad's "cardiac" event. He then brings up r…

1 year, 4 months ago

Stolen Leadership And Allowing Your Team To Make Mistakes [E132] - The Auto Repair Marketing Podcast

In this episode of the Auto Repair Marketing Podcast, we explore the concept of "stolen leadership"—a fascinating approach to leadership where proact…

1 year, 4 months ago

The Legacy of Standard Motor Products: A Journey Through Automotive Innovation [RR 1018]

Episode 1018

Thanks to our Partner, NAPA Auto Care Explore the rich legacy of Standard Motor Products, a family-owned business established in 1919, and its ongoi…

1 year, 4 months ago

The Repair Shop Role Focused on Communication - The Reservationist [E022] - Speak Up! Effective Communication

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:

Our host Craig O’Neill welcomes his friend Rui Martins from…

1 year, 4 months ago

How to Increase Customer Trust and Sales with Effective Financing Solutions [E196] - Chris Cotton Weekly Blitz

The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great market…

1 year, 4 months ago

Transforming Your Repair Shop to Professional Auto Service Center [THA 412]

Episode 412

Thanks to our Partners, NAPA TRACS, Auto-Fix Auto Shop Coaching, and Today's Class The transition from a traditional repair shop to a professional a…

1 year, 4 months ago

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]

Episode 1017

Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network John Hanighen shares insights on Cloyes' recent acquisitions…

1 year, 4 months ago

The Handbook for Self-Rentals: Fair Market and Taxes [E149] - Business By The Numbers

Thanks to our partners, NAPA TRACS and Promotive

In this episode of Business by the Numbers, Hunt dives into the critical topic of self-rentals for sh…

1 year, 4 months ago

The Job Shadow and the Education Mountain [E165] - Diagnosing the Aftermarket A to Z

Thanks to our Partner, NAPA Autotech

Matt Fanslow discusses his experience with a student from a local school who came to job shadow. This encounter …

1 year, 4 months ago

Branding Your Shop As A Concierge Auto Repair Shop [E131] - The Auto Repair Marketing Podcast

Standing out in the auto repair industry takes more than just great service—it’s about creating an experience that keeps clients coming back. In toda…

1 year, 4 months ago