Podcast Episodes
Back to SearchBanks vs Fintechs: The Battle for Customer Experience - With Lee Smallwood
Customer experience is what wins, according to Lee Smallwood, COO Markets and Securities Services at Citi. In this episode of the AI in Banking Podcast, we speak with Smallwood about how fintech comp…
Published on 6 years, 2 months ago
How to Survive the Dangers of Fintech and AI Disruption - With Sergey Gribov
According to Sergey Gribov, Partner at Flint Capital, “banks are the ultimate commodity.” Fintech startups can offer banking services with leaner teams and better customer experiences using artificia…
Published on 6 years, 2 months ago
Why Banks Need a Chief AI Officer - With Ian Wilson
We interview the former Head of Artificial Intelligence at HSBC about how banks should go about developing not one AI strategy for their business, but multiple AI strategies for each business functio…
Published on 6 years, 2 months ago
How Banking Leaders Can Overcome the Challenges to AI Adoption - With Nishant Chandra
Banks have several challenges to AI adoption. One of them is their legacy IT and data infrastructures which aren’t built or organized for machine learning. Nishant Chandra, PhD, Senior Director of Da…
Published on 6 years, 2 months ago
Analyst Deep Dive: The Future of AI in Banking - With Daniel Faggella and Raghav Bharadwaj
The Emerj team discusses insights from our AI in Banking Vendor Scorecard and Capability Map report. Which banking functions are banks eager to automate with AI? Which functions are sucking up all of…
Published on 6 years, 2 months ago