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The Itemised Receipt: Why Your AI Phone Bill Is Lying to You

Most teams building with AI voice agents never stop to ask which specific layer of a call is driving the cost. They see a total, maybe a per-minute r…

3 weeks, 1 day ago

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Buying a Number and Answering a Call Are Two Different Things

Most AI phone platforms will happily sell you a number. Far fewer can actually pick up the phone when it rings. This episode of Phony.ai unpacks the …

3 weeks, 5 days ago

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The Hard Part Is Knowing When to Stop Talking

Most voice agent designs treat escalation as a keyword problem: detect the right phrase, fire the transfer, done. But the callers who most need a han…

4 weeks ago

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