Podcast Episodes

The One Where Disney Meets Water Treatment

Episode 177

What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client's experience with your company from…

Published on 4 years, 11 months ago

The One About Tagged Polymer Technologies

Episode 176

As water treatment professionals, we must continue to expand on our knowledge of the industry. Learning from others in the industry is a great way to do that! One key aspect of the water treatment in…

Published on 4 years, 11 months ago

The First One of 2021

Episode 175

Even though most of us were ready for 2020 to be over and never speak its name again, it is essential to take the time to reflect on the past year and what we learned. This is something that I love d…

Published on 4 years, 11 months ago

174 The One With the Best Episodes of 2020

First of all, Merry Christmas! How about this? An episode releasing on Christmas Day. Consider it my gift to you! 

2020 has been a year like no other. We have faced many challenges, but I think there…

Published on 5 years ago

The One With the Exit Plan

Episode 173

Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don't have an overall plan for your exit strategy, it's time to get one.  Eve…

Published on 5 years ago

The One That's All About Clean Energy

Episode 172

How much money do you think you'd be able to save if you had better information when making daily purchases? I'd suggest that it is a lot. By having better data, we could also reduce our energy consu…

Published on 5 years ago

The One That's About Navigating a Pandemic

Episode 171

2020 has been quite a year. It has required all of us to be flexible and creative to keep our businesses running successfully. Earlier this year, I pulled together the best and brightest and hosted a…

Published on 5 years ago

Pinks and Blues Questions from the Nation!

Episode 169

In today's episode, I am doing one of my favorite things – answering your questions!   

As water treaters, it is so vital that we stay curious and continue to learn all that we can about our industr…

Published on 5 years, 1 month ago

The One With Max Herzog

Episode 170

Happy Thanksgiving Scaling UP! Nation! I am so thankful for each and every one of you! I am also thankful for the organizations out there that help each of us do our jobs better. 

There are so many o…

Published on 5 years, 1 month ago

The One That's All About Feed Pumps

Episode 168

In our industry, it is so important to stay on top of new technology. Did you know that feed pumps can now use intelligent pumps, cloud connectivity and digital services? This new technology can enab…

Published on 5 years, 1 month ago