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296 How to Lead a Successful Multigenerational Company with Jeff Garratt
Welcome to our 3rd interview with Jeffrey L. Garratt, president of Garratt-Callahan. Jeff is back to talk about how to lead a multigenerational company.
Garratt-Callahan is the largest privately-own…
Published on 2 years, 10 months ago
Jeff Garratt's Top 6 Ways to Keep Employees Happy
Episode 295
Top 6 Ways to Keep Employees Happy In today's episode, Jeffrey L. Garratt, president of the Garratt-Callahan Company, is on the show to talk about keeping employees happy. In 2023, we know it's harde…
Published on 2 years, 10 months ago
294 The One About Getting Involved so the Profession Can Grow
John A. Mullen brings new energy into the plumbing and mechanical industry. With nearly 2 decades of unique leadership experience and a vision for more intelligent and sustainable systems, he was the…
Published on 2 years, 10 months ago
The One About Preparing and Professionalizing Sales Teams
Episode 293
Every interaction anyone on your team has with a client is Sales, from your Support Line to your Sales Managers. Learn the Sales skills you need to increase Sales and Profit at your water company so …
Published on 2 years, 10 months ago
The One About the Customer Experience Engine
Episode 292
Some companies are legendary brands. They set the standard for their category and have raving fans, not just regular customers. And these companies make this happen year after year. In this episode, …
Published on 2 years, 11 months ago
The One About Nitrite
Episode 291
We're bringing back listener favorite, James McDonald, CWT on the show to talk about Nitrites. Today, he answers listener questions such as:
How do you convert Nitrite to Sodium Nitrite? How do …Published on 2 years, 11 months ago
The One About Making Time For What Matters Most
Episode 290
James McDonald, CWT the Director of Technology and Marketing at Chem-Aqua, creator of the Industrial Water Comic, the creative mind behind Detective H2O water mysteries, and the spark that ignited I…
Published on 2 years, 11 months ago
The One About A SWOT Analysis with A Twist
Episode 289
Happy New Year, Scaling UP! Nation. It's amazing how much we can accomplish in a year, and right now, at this moment, you get an entire year to accomplish your goals.
Take this week to plan your year…
Published on 2 years, 11 months ago
The One Where Celebrate What We Learned in 2022
Episode 288
What was the best thing you learned this year? What about water treatment surprised you this year? Who helped you learn this year? What did you take the time to research? What is sparking your curios…
Published on 2 years, 11 months ago
The One About How To Create Aligned Employee Engagement
Season 287
Everyone is looking for new ways to increase employee engagement and employee retention, which is why we brought back podcast guest Reid Hutchison of HOH Water Technology in Palatine, IL to talk abou…
Published on 3 years ago