Podcast Episodes
Back to Search324 Why People Problems Are Really Leadership Problems
Episode 324
In this week’s episode, I’m tackling the flip side of a happy, high-performing team, what to do when things are not going smoothly. Because after the…
9 months ago
323 Leadership, Legacy & the Future of Juut with Coco Wagner
Episode 323
In this week’s episode, I sit down with someone who’s grown up alongside one of the most respected salon organisations in the United States.
Today's g…
9 months, 2 weeks ago
322 The Beautiful Chaos of Building a Team
Episode 322
I've been thinking a lot about what really makes a great salon, and it's not always what you might think. Sure, brilliant technical skills matter, bu…
9 months, 3 weeks ago
321 Courage, Culture, and Conscious Living with Rita Marcon
Episode 321
In this week’s episode, I’m joined by Rita Marcon, whose story perfectly captures the courage it takes to follow your intuition and reinvent yourself…
9 months, 4 weeks ago
320 The Culture-Building Potential of a Staff Christmas Party
Episode 320
As the end of the year approaches, it's tempting to push for maximum productivity, rush through holiday celebrations, and then collapse in a heap on …
10 months ago
319 No One’s Coming to Save You. The Power of Self-Ownership with Blake Dufault
Episode 319
In this week’s episode, I’m joined by Blake Dufault, whose story is as raw as it is inspiring. From a turbulent childhood filled with chaos and heart…
10 months, 1 week ago
318 How to Fix the Leaks in Your Salon Marketing
Episode 318
This is part three, the final episode, in my three-part salon marketing series, and today it’s all about solutions.
If you’ve listened to the first tw…
10 months, 2 weeks ago
317 Turning New Clients into Regulars: The Missing Link in Your Marketing
Episode 317
This is part two of my three-part series on salon marketing, and today we're diving into why most salons are reasonably good at attracting new client…
10 months, 3 weeks ago
316 What Most Salon Owners Get Wrong About Marketing
Episode 316
In this episode, I’m kicking off a brand-new three-part series on one of my favourite topics - marketing. When I had salons, marketing was something …
11 months ago
315 Education, Leadership, and Legacy in the Salon Industry with Kristin Firrell
Episode 315
In this week’s episode, I sit down with Kristin Firrell, who after more than 40 years in the professional beauty industry, is stepping into the next …
11 months, 1 week ago