Podcast Episodes
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Chaos Starts At The Front Counter...Take Control Before It Costs You
Every shop owner has invested time and money to make the phone ring. But what happens when it finally does?
In this episode, Kevin Brown and Jason Tra…
2 months, 1 week ago
From Chaos To Control: One Shop Owner's Journey To Freedom
In this episode of Repair Shop Reckoning, Kevin sits down with Isaac, owner of Diesel Dynamics in Texas, to talk about what really changed after six …
2 months, 2 weeks ago
Protect Your Shop From Mayhem
In this episode of Repair Shop Reckoning, Kevin starts with a debate that lit up social media:Should technicians be helping pay for scan tools?But wh…
2 months, 3 weeks ago
The Collision Industry's Race to Zero
In this episode of Repair Shop Reckoning, Kevin takes on one of the most controversial topics in the collision repair industry:
Who decides what a rep…
3 months ago
The Customer Is NOT Always Right
In this episode of Repair Shop Reckoning, Kevin tackles one of the most damaging beliefs in business: "The customer is always right."
For years, shop …
3 months, 1 week ago
Prepare to Deliver: What Smart Owners Do During Slow Times
In this episode of Repair Shop Reckoning, Kevin tackles a reality every shop owner will face sooner or later: What do you do when the phones slow dow…
3 months, 2 weeks ago
Stop Running Your Shop Like A Charity
In this episode of Repair Shop Reckoning, Kevin breaks down one of the biggest problems killing repair shops right now:
Owners are doing the work… but…
3 months, 3 weeks ago
From Mechanic to Shop Owner: The First Thing You Have to Fix Is You
In this episode of Repair Shop Reckoning, Kevin gets personal.
Before the shop ownership.
Before the buildings.
Before the consulting.
Before the success…
3 months, 4 weeks ago
We’re Not in Business to Lose Money
In this episode of Repair Shop Reckoning, Kevin sits down with Anthony Rendino from A/R Customs and Collision to talk about the reality of running an…
4 months ago
Chaos Starts In The Shop When Communication Stops
In this episode of Repair Shop Reckoning, Kevin breaks down one of the biggest reasons shops create their own chaos… poor communication and broken ex…
4 months, 1 week ago