Podcast Episodes
Back to SearchCustomer Service Support for Medical Practices Guide
Season 1 Episode 74
Strong customer service support for medical practices helps patients feel informed, respected, and guided through scheduling, referrals, insurance qu…
3 weeks, 3 days ago
Medical Marketing Demand to Operations Workflow Guide
Season 1 Episode 73
A strong medical marketing demand to operations workflow helps medical practices turn patient interest into scheduled appointments, completed intake …
3 weeks, 5 days ago
Patient-Trust-Before-Booking for Medical Practices
Season 1 Episode 72
Building patient-trust-before-booking starts long before a patient schedules an appointment. In this episode, we explore how first impressions are sh…
4 weeks ago
Patient Call Back System for Medical Practices Guide
Season 1 Episode 71
A strong patient call back system for medical practices helps clinics manage missed calls, appointment requests, referral questions, incomplete forms…
1 month ago
Healthcare Lead Response Workflow for New Patients
Season 1 Episode 85
A strong healthcare lead response workflow new patient inquiries process helps medical practices respond quickly when potential patients call, submit…
1 month ago
Patient Communication Workflow for Clinics That Works
Season 1 Episode 69
A clear patient communication workflow for clinics helps healthcare teams manage calls, portal messages, voicemails, form questions, referral updates…
1 month ago
Patient Follow Up Call System for Medical Practices
Season 1 Episode 68
A clear patient follow up call system for medical practices helps clinics manage callbacks, missed appointments, intake form reminders, referral upda…
1 month, 1 week ago
Patient Acquisition Workflow for Medical Practices
Season 1 Episode 67
A strong patient acquisition workflow medical practices can help turn new patient interest into scheduled appointments, completed intake forms, and b…
1 month, 1 week ago
Virtual Medical Assistant Front Desk Response Workflow
Season 1 Episode 66
A strong virtual medical assistant front desk response helps clinics manage busy phones, missed calls, appointment confirmations, intake forms, patie…
1 month, 1 week ago
Care Continuity Handoff Workflow for Specialty Clinics
Season 1 Episode 65
A strong care continuity handoff workflow for specialty clinics helps keep patients connected after the visit ends, especially when the next step inv…
1 month, 2 weeks ago