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Dynamics 365 Contact Center - Simply Explained
Season 3
Imagine contacting a company about a missing order through web chat. The automated assistant cannot solve the problem, so you call instead. The phone…
2 months, 3 weeks ago
Dynamics 365 Customer Insights Journeys - Simply Explained
Season 3
What exactly is Dynamics 365 Customer Insights - Journeys? Is it simply Microsoft's tool for sending marketing emails, or is it something much larger…
2 months, 4 weeks ago
Dynamics 365 Customer Insights - Simply Explained
Season 3
A customer buys from your company, signs up for emails, downloads a guide, visits your website, and later contacts support. How much of that history …
2 months, 4 weeks ago
Dynamics 365 Field Service - Simply Explained
Season 3
A heating system stops working, and the customer wants it repaired today. But getting somebody to the customer is only part of the problem. The dispa…
2 months, 4 weeks ago
Microsoft Purview Data Map - Simply Explained
Season 3
Microsoft 365 data rarely stays in one place. An employee might answer email in Outlook, collaborate in Teams, save documents in SharePoint and OneDr…
2 months, 4 weeks ago
Microsoft Entra Connect - Simply Explained
Season 3
Microsoft Entra Connect is one of those Microsoft technologies almost everyone working with Microsoft 365 has heard about, but its actual job is ofte…
2 months, 4 weeks ago
Microsoft Entra Cloud Sync - Simply Explained
Season 3
Microsoft Entra Cloud Sync provides organizations with a cloud-managed way to synchronize identities from on-premises Active Directory into Microsoft…
2 months, 4 weeks ago
![Everyone Wants Copilot—but Is Your Data Ready: Microsoft Fabric Architecture with Walter Calcagno [MVP-MCT]](https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/f90075aebd3fd5db4aa669d5a07c6cc7.jpg)
Everyone Wants Copilot—but Is Your Data Ready: Microsoft Fabric Architecture with Walter Calcagno [MVP-MCT]
Season 2
Everyone wants Copilot. Everyone wants AI agents. Everyone wants employees to ask natural-language questions and immediately receive trustworthy answ…
2 months, 4 weeks ago
Microsoft Entra Domain Services - Simply Explained
Season 3
Microsoft Entra ID is built for modern cloud identity—but what happens when an older application moves to Azure and still expects a traditional Windo…
2 months, 4 weeks ago
![The Future of AI Software Factories- OpenCLAW, Agent Orchestration & The Intelligence Age with Mark Smith [MVP]](https://d3wo5wojvuv7l.cloudfront.net/t_rss_itunes_square_1400/images.spreaker.com/original/dd815e95c6188c4efdf6d971a54feb7e.jpg)
The Future of AI Software Factories- OpenCLAW, Agent Orchestration & The Intelligence Age with Mark Smith [MVP]
Season 2
What happens when AI stops being just a tool and becomes the team that designs, builds, tests, secures, documents, deploys, and even maintains your s…
2 months, 4 weeks ago