Podcast Episodes
Back to SearchDelivering Transformational Change through Outstanding Customer and Stakeholder Engagement
Episode 123
In this special leadership-focused episode of The Social Housing Round Table, sponsored by Alertacall, we were joined by Evie Copeland, Director of C…
1 year ago
CIH Vice President Nominee Special
Episode 122
This week’s Round Table gave space to an important moment in the social housing calendar: the Chartered Institute of Housing’s Vice-Presidential elec…
1 year ago
What if an ASB Case isn't ASB?
Episode 121
In this ASB Awareness Week special, the Social Housing Round Table welcomed Sharon Murphy and Jack Madge from Green & Burton ASB Associates to explor…
1 year ago
Driving Change Through Resident Voices
Episode 120
What does it look like when a housing provider fully commits to listening, reflecting and responding to feedback—not just in principle, but in practi…
1 year, 1 month ago
Inquests in Social Housing: What you Need to Know
Episode 119
This week’s Social Housing Round Table sponsored by Devonshires focused on a sensitive but essential topic: inquests.
Joined by Samantha Grix and Cha…
1 year, 1 month ago
Beyond the Surface: The Real Cost of Damp and Mould
Episode 118
In this episode of The Social Housing Round Table, James Green of Breathe Pure joins Matt Baird to shine a light on one of the sector’s most urgent a…
1 year, 1 month ago
Does Social Housing Have a Willingness to Change?
Episode 117
In this week’s powerful episode of The Social Housing Round Table, Elaine Middleton led a frank and impassioned discussion around the sector’s willin…
1 year, 1 month ago
Are complaints scores in TSMs accurate? With Chris Holloway, Greatwell Homes
Episode 116
Chris Holloway of Greatwell Homes joins us this week to discuss TSMs, complaints and accuracy.
Are the TSM scores accurate? What constitutes a good s…
1 year, 1 month ago
Survey Results: Benchmarking Knowledge and Information Management (KIM)
Episode 115
This week’s Social Housing Round Table featured Jo Leckie and Clare Paterson, who returned to the Round Table to share findings from their benchmarki…
1 year, 2 months ago
Awaab's Law - How the Government is Taking it Forward
Episode 114
This week’s Social Housing Round Table welcomed Dr. Eve Blezard from the Chartered Institute of Housing for an important discussion on the implementa…
1 year, 2 months ago