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Customer Expectations & Complaints - EP 173

Let's talk about the dreaded one-star review. If you've been in business long enough, you're bound to get one. It's not always fair, and it's not alw…

1 year ago

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Overcome Imaginary Suffering - EP 172

Today's episode starts with a heavy-hitting quote from Seneca: "We suffer more in imagination than in reality." And man, that couldn't be more accura…

1 year ago

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Trust: The Coin of the Realm in Business and Life - EP 171

In this episode, we're talking about one of the most important currencies in business: trust. I share how trust has played a massive role in scaling …

1 year ago

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How do you approach community engagement and outreach? EP - 170

In this episode, I'm diving into why community outreach is one of the most powerful tools for growing your business—especially in the early stages. A…

1 year ago

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What Batman Said Is Right - EP 169

Alright, guys, today we're diving into one of the greatest superhero movies ever made—Batman Begins. Now look, if you know me, you know I'm …

1 year ago

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Embracing the Fortunate Results of Failure - EP 168

In today's episode, we're diving headfirst into the world of failure—why it's not the end, but the beginning. I've failed more times in busi…

1 year, 1 month ago

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How do you approach risk management and liability issues? - EP 167

In this episode, I'm diving into exactly how we keep our medical clinics compliant so we never have to worry about getting shut down by the FDA or an…

1 year, 1 month ago

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The Trap of Success - EP 166

In today's episode, I'm diving into something most people don't see coming until it's too late—the trap of success. It sounds counterintuitive, but t…

1 year, 1 month ago

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The Power Of Intentionality: Being Proactive In Business and Life - EP 165

In this episode, we're diving into the power of being deliberate in every aspect of your life. Success isn't an accident—it's built through clarity, …

1 year, 1 month ago

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How Do You Approach Patient Feedback and Satisfaction? - EP 164

Today, I'm breaking down our optimized system for client feedback at Genesis—and trust me, this is a game-changer. First things first, we don't call …

1 year, 1 month ago

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