Podcast Episodes

Ep. 14 - Transform the DSP employee experience with 1 simple method

"No employee cares about your organization until they know your organization cares about them." And how can you show them? Always have an answer to t…

1 year, 8 months ago

Ep. 13 - Common pitfalls with performance-based incentives (and how to avoid them)

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Do your frontline supervisors sometimes unintentionally contribute to staff turnover? It happens so easily because... …

1 year, 9 months ago

Ep. 12 - How NOT to increase staff retention at the holidays

 Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch wi…

1 year, 9 months ago

Ep. 12 - How NOT to boost staff retention at the holidays

Wondering how NOT to boost your DSP retention rate? Tired of all the holiday cheer? In this short mashup episode, Nate empowers your inner Grinch wit…

1 year, 9 months ago

Ep. 11 - How to stop the next 100 fires before they start

When every supervisor in your agency conducts monthly "High Impact Supervisions", the effects are game-changing. Fewer fires, less burnout, higher re…

1 year, 9 months ago

Ep. 10 - The real costs of DSP turnover

DSP turnover is costing IDD Providers like you a whole lot of money. But what is the real cost of DSP turnover? It extends far beyond the staggering …

1 year, 9 months ago

Ep. 9 - The #1 barrier to increasing your staff retention

Honestly, I was kind of surprised by this one, but then it all made sense. It will probably surprise you, too! 

When I first started helping with staf…

1 year, 9 months ago

Ep. 8 - Addressing Performance Issues

Imagine addressing performance issues without all the stress. And imagine not having to bring up the same issue over and over again. Sound like a pip…

1 year, 10 months ago

Ep. 7 - Stop losing staff: Top 5 changes you can make

There are hundreds of reasons your staff leave, right? Maybe so. But recent research on voluntary job “leavers” has identified the top 5 areas organi…

1 year, 10 months ago

Ep. 6 - Three ways to avoid the pitfalls of the struggling new supervisor

Maybe you've been there before. "She was such a good DSP but now that she's a supervisor, she's really struggling... Now what!?" If so, you're not al…

1 year, 10 months ago