Podcast Episodes
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“Longest Shut Down Since 9/11” - El Paso Airport LOCKED DOWN Over Cartel Drone Security Breach
4 months, 1 week ago
“This Trainwreck Is COMING” - January Jobs Report TRIGGERS Economy Collapse Fears
4 months, 1 week ago
“I’m Working For Barbarians” - Ritz-Carlton Founder REFLECTS On His Culture Shock In America
4 months, 1 week ago
“Hospitality CANNOT Be Replaced” - Ritz-Carlton Founder DRAWS A HARD LINE On Hotel AI Automation
4 months, 1 week ago
“Unhappy Customers Become TERRORISTS” - Ritz Carlton Founder EXPOSES The Hidden Cost Of Poor Service
4 months, 1 week ago
“They're DESTROYING The Brand” - Ritz Carlton Founder WARNS About Rewarding The Wrong Employees
4 months, 1 week ago
“Don’t Become A Chair" - Horst Shulze DEFENDS Ritz Carlton's NON-NEGOTIABLE Hospitality Standards
4 months, 1 week ago
“Make Me Feel Seen” - Ritz Carlton Founder DEFINES The Moment Customer Service Is Won Or Lost
4 months, 1 week ago
“Steve Jobs Came To Learn” - Ritz Carlton Founder REVEALS What Apple Studied About Customer Service
4 months, 1 week ago
“Don’t Give Orders, Give Purpose” - Ritz Carlton Founder WARNS Why Managers Lose Good Employees
4 months, 1 week ago