Podcast Episodes
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S2E57 The Salon Manager Role: How to Build It the Right Way and Actually Grow Your Beauty Business
Episode 95
Having a salon manager is supposed to make things easier—but for a lot of salon and spa owners, it actually doesn’t. It just shifts the pressure.
In t…
5 months, 1 week ago
S2 E56 Salon Loyalty Programs: Are Yours Helping Client Retention or Costing You Money?
Episode 94
Running a loyalty program in your salon or spa can absolutely help with client retention, increase average ticket, and strengthen client loyalty—but …
5 months, 2 weeks ago
S2 E55 What REALLY Happens After a Client Files a Claim Against Your Salon
Episode 93
Once a situation in your salon or spa goes beyond a normal client conversation, everything changes—and most owners aren’t prepared for that shift. Yo…
5 months, 3 weeks ago
S2E54 Salon & Spa Insurance: The Situations That Can Turn Into a Real Problem!
Episode 92
Running a salon or spa comes with a lot of moving parts—and most owners don’t think about insurance until something actually happens. You have a poli…
6 months ago
S2E53 How to Get More Salon Clients Without Ads (Marketing That Actually Works)
Episode 91
Getting more clients into your salon can feel like a constant chase. You post more, run ads, throw out promotions… and for a minute it works, but it …
6 months, 1 week ago
S2E52 The Truth About Buying an Existing Salon or Spa (What No One Tells You)
Episode 90
Buying an existing salon can look like the shortcut. The space is built out, the chairs are full, there’s a team in place, and on the surface it can …
6 months, 2 weeks ago
S2E51 "The Truth About Gift Cards No One Explains to Salon Owners"
Episode 89
(What Salon Owners Need to Know About Gift Cards)
Selling gift cards can feel like a win in the moment. Money comes in, the day feels more profitable,…
6 months, 3 weeks ago
S2E50 "Salon Owners Are Getting Burned by POS Loans (Here’s Why)"
Episode 88
(What Salon Owners Need to Know About POS Loans)
Getting one of those funding offers inside your POS system can feel exciting at first. It looks easy,…
6 months, 4 weeks ago
S2E49 “What Salon Owners Need to Know About Unemployment Claims”
Episode 87
(What Salon Owners Need to Know About Unemployment Claims)
Getting an unemployment notice as a salon owner can feel frustrating, confusing, and someti…
7 months ago
S2E48 “The Exit Interview Every Salon Owner Should Be Doing (But Almost No One Is)”
Episode 86
Most salon owners do exit interviews when a stylist leaves. Almost none of them ever turn that lens on themselves.
In this episode, Brie and Chandra b…
7 months, 1 week ago