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09: Global e-Commerce Shipping: Preparing for Peak Season
Episode 9
Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations
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Published on 1 year ago
08: Strategies to enhance the global and Canadian delivery experience
Episode 8
Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors whe…
Published on 1 year, 2 months ago
07: DDU vs DDP - How it Impacts the Customer Experience
Episode 7
When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the s…
Published on 1 year, 2 months ago
Mid-year check in: Stay tuned for new episodes of "Outside the Box with Asendia USA"
We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop J…
Published on 1 year, 3 months ago
06 part 2: Understanding the international returns process for e-commerce businesses
Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decrea…
Published on 1 year, 3 months ago
06 part 1: Understanding the international returns process for e-commerce businesses
Episode 6
Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in…
Published on 1 year, 4 months ago
05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally
Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surroundin…
Published on 1 year, 4 months ago
05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally
Episode 5
Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post …
Published on 1 year, 5 months ago
04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia
John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more!
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E-commerce in Oce…Published on 1 year, 5 months ago
04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia
Episode 4
John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations.
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Published on 1 year, 6 months ago