Podcast Episodes

Company Culture IS a Magnet! | Lean Built - Manufacturing Freedom E14

Episode 14

Andrew and Jay talk a lot about the philosophy of buying machines ... do you buy a piece of junk first just to learn? Or sink money into something gr…

3 years ago

View Episode

Relying on memory is a process without guardrails | Lean Built - Manufacturing Freedom E13

Episode 13

Jay has some riggers coming which leads to a discussion of memory and checklists, dealing with dishonest sales reps, give-aways and order returns, pl…

3 years ago

View Episode

Optimizing processes that shouldn't exist | Lean Built - Manufacturing Freedom E12

Episode 12

Andrew and Jay talk updating workflow, picking battles, the "three-legged stool", optimizing processes, top line vs bottom line, the importance of tr…

3 years, 1 month ago

View Episode

Fixing problems, not symptoms | Lean Built - Manufacturing Freedom E11

Episode 11

Andrew and Jay talk about fixing problems (not symptoms), teaching employees without making assumptions about what's intuitive, Fusion 360 vs Solidwo…

3 years, 1 month ago

View Episode

Communicate, Communicate then Over-Communicate | Lean Built - Manufacturing Freedom E10

Episode 10

Andrew and Jay talk about communicating lead times, managing customer expectations, the mystery of memory, malice vs. incompetence, and much more.

3 years, 1 month ago

View Episode

Real Value vs Perceived Value | Lean Built - Manufacturing Freedom E9

Episode 9

Jay talks about why he walked away from a big purchase because of a feeling, Andrew talks about the perils of moving shop, they both talk about perce…

3 years, 1 month ago

View Episode

Our Lego Test for Hiring | Lean Built - Manufacturing Freedom E8

Episode 8

Jay and Andrew talk about customer service software, systemization, and problems with shipping, plus Jay talks about how he smokes everyone on buildi…

3 years, 1 month ago

View Episode

Do you have a Competitive Advantage? | Lean Built - Manufacturing Freedom E7

Episode 7

Andrew and Jay talk about buying used equipment, navigating vacations, interoffice communication, the "Lego test", competitive advantage, and more.

3 years, 1 month ago

View Episode

Don't Sell, Provide Value | Lean Built - Manufacturing Freedom E6

Episode 6

Jay and Andrew talk about solar panels, insurance, Relevant Selling by Jaynie Smith, selling machines, minimizing decisions, and more.

3 years, 1 month ago

View Episode

Fixing what's not working | Lean Built - Manufacturing Freedom E5

Episode 5

Andrew and Jay talk abut giving every employee the right to see what's not working, how to decide what to fix when, The Seven Habits of Highly Effect…

3 years, 1 month ago

View Episode