Podcast Episodes
Back to SearchProper Handling of Hazardous Materials and Equipment
Episode 43
In today's episode, we're tackling a topic essential for the well-being of your employees and customers: the proper handling of hazardous materials a…
2 years, 1 month ago
Emergency Procedures and First Aid Training
Episode 42
In today's episode, we're tackling an essential topic for the well-being of both your employees and customers: emergency procedures and first aid tra…
2 years, 1 month ago
Ensuring Compliance with Health and Safety Regulations
Episode 41
In this episode, we'll delve into the importance of health, safety, and regulatory compliance in the convenience store industry, and provide you with…
2 years, 1 month ago
Analyzing Sales Data and Utilizing Sales Reports for Performance Improvement
Episode 40
In this episode, we'll explore the importance of sales data analysis for convenience store assistant managers and dive into the key topics that will …
2 years, 1 month ago
Driving Revenue: Implementing Effective Promotional Strategies
Episode 39
Throughout this episode, we'll explore the significance of effective promotional strategies for driving revenue in convenience stores. We'll explore …
2 years, 2 months ago
Persuasive Selling Techniques and Product Knowledge Demonstrations
Episode 38
In this episode, we're zeroing in on a skill set crucial for every assistant manager in corporate-owned convenience stores: developing persuasive sel…
2 years, 2 months ago
Navigating the Sales Process and Customer Buying Behavior
Episode 37
In this episode, we will explore how to harness these insights to refine our promotional strategies, ultimately boosting our sales and enhancing cust…
2 years, 2 months ago
Upselling and Cross-selling Strategies for Convenience Store Assistant Managers
Episode 36
This episode will discuss upselling and cross-selling strategies to enhance customer satisfaction in corporate-owned convenience stores.
2 years, 2 months ago
Handling Inquiries, Complaints, and Conflicts Like a Pro
Episode 35
In today's episode, we're diving into a crucial aspect of running a convenience store – handling customer inquiries, complaints, and conflicts profes…
2 years, 3 months ago
Effective Communication Techniques for Convenience Store Assistant Managers
Episode 34
In today's episode, we'll be delving into a topic at the heart of effective leadership in the convenience store industry: active listening and effect…
2 years, 3 months ago