Podcast Episodes
Back to SearchImplementing Feedback-Driven Improvements
Episode 63
DRIVE Podcast – Episode 63 Notes
Episode Title: Implementing Feedback-Driven Improvements
Host: Mike Hernandez
Episode Description: In this transformati…
1 year ago
Measuring and Improving Customer Satisfaction
Episode 62
DRIVE Podcast - Episode 62 Notes
Episode Title: Measuring and Improving Customer Satisfaction
Host: Mike Hernandez
Episode Description: In this data-dri…
1 year ago
Mastering Customer Complaint Resolution: A District Manager's Guide
Episode 61
DRIVE Podcast - Episode 61 Notes
Episode Title: Mastering Customer Complaint Resolution: A District Manager's Guide
Host: Mike Hernandez
Episode Descrip…
1 year ago
Creating Exceptional In-Store Experiences: A District Manager's Guide
Episode 60
Drive - Episode 60 Guide
Creating Exceptional In-Store Experiences: A District Manager's Guide
Host: Mike Hernandez
Series: Drive from C-Store Center
D…
1 year ago
Understanding Your Customers: A District Manager's Guide to Behavior Analysis
Episode 59
Drive - Episode 59 Guide
Understanding Your Customers: A District Manager's Guide to Behavior Analysis
Host: Mike Hernandez
Series: Drive from C-Store …
1 year, 1 month ago
Emerging Technologies in C-Stores: A District Manager's Implementation Guide
Episode 58
Drive - Episode 58 Guide
Emerging Technologies in C-Stores: A District Manager's Implementation Guide
Host: Mike Hernandez
Series: Drive from C-Store C…
1 year, 1 month ago
Data Analytics for C-Store Success: A District Manager's Guide
Episode 57
Drive - Episode Guide
Data Analytics for C-Store Success: A District Manager's Guide
Host: Mike Hernandez
Series: Drive from C-Store Center
Duration: 2…
1 year, 1 month ago
Optimizing Convenience Store Operations: The Power of POS Systems and Inventory Integration
Episode 56
Drive - Episode 56 Guide
Optimizing Convenience Store Operations: The Power of POS Systems and Inventory Integration
Host: Mike Hernandez
Series: Drive…
1 year, 1 month ago
Tech-Savvy Leadership: Navigating Technology's Role in Store Operations
Episode 55
In this episode of "Drive," host Mike Hernandez explores the critical role of technology in modern convenience store operations. Learn how district m…
1 year, 2 months ago
Mastering Communication: Building Stronger Teams and Relationships as a District Manager
Episode 54
In this episode, you’ll learn practical strategies for improving your communication style, handling conflicts effectively, and building meaningful co…
1 year, 3 months ago