Podcast Episodes
Back to SearchConflict Resolution Techniques for Independent Convenience Store Owners
Episode 34
Today, we're focusing on a crucial aspect of running a successful store: Conflict Resolution Techniques designed explicitly for you, the independent …
2 years ago
Emotional Intelligence and Empathy for Independent Convenience Store Owners
Episode 33
Emotional intelligence and empathy are two crucial elements that can help you achieve this. In this episode, we'll explore what these concepts mean a…
2 years, 1 month ago
Communication Skills for Convenience Store Success
Episode 32
Are you ready to turn up the volume on your communication skills? Awesome! Because excellent communication isn't a luxury; it's essential for happy c…
2 years, 1 month ago
Understanding Customer Behavior: A Convenience Store Owner's Survival Guide
Episode 31
Understanding customer behavior is like having a superpower – it helps you make the right decisions, deliver excellent service, and build relationshi…
2 years, 1 month ago
Review and Action Plan for Independent Convenience Store Owners
Episode 30
Arrive from C-Store Center - Review and Action Plan for Independent Convenience Store Owners
Episode 30 Duration: 21 minutes
Join host Mike Hernandez c…
2 years, 1 month ago
Loyalty Programs and Incentives: A Game Changer for Independent Convenience Stores
Episode 29
Arrive from C-Store Center - Loyalty Programs and Incentives: A Game Changer for Independent Convenience Stores
Episode 29 Duration: 22 minutes
Join ho…
2 years, 2 months ago
Dealing with Complaints and Difficult Situations
Episode 28
Arrive from C-Store Center - Dealing with Complaints and Difficult Situations
Episode 28 Duration: 19 minutes
Join host Mike Hernandez exploring compla…
2 years, 2 months ago
Personalizing Customer Interactions: A Guide for Independent Convenience Store Owners
Episode 27
Arrive from C-Store Center - Personalizing Customer Interactions: A Guide for Independent Convenience Store Owners
Episode 27 Duration: 20 minutes
Join…
2 years, 2 months ago
Active Listening and Empathy: A Guide for Independent Convenience Store Owners
Episode 26
Arrive from C-Store Center - Active Listening and Empathy: A Guide for Independent Convenience Store Owners
Episode 26 Duration: 21 minutes
Join host M…
2 years, 2 months ago
Effective Communication Skills for Independent Convenience Store Owners
Episode 25
Arrive from C-Store Center - Effective Communication Skills for Independent Convenience Store Owners
Episode 25 Duration: 25 minutes
Join host Mike Her…
2 years, 2 months ago