Podcast Episodes
Back to SearchLet's Protect Our Frontline Workers from Rude Customers
Episode 885
From videos of drunk and disorderly airline passengers to stories of hospital visitors angrily refusing to wear masks, customer-facing work seems to …
3 years, 4 months ago
What We Still Misunderstand About Mentorship and Sponsorship
Episode 884
Companies offer sponsorship programs to help a more diverse group of high performers and future leaders advance. But the efforts can often misfire. H…
3 years, 5 months ago
Grit Is Good. But Quitting Can Be, Too.
Episode 883
From politics to sports to business, we tend to glorify those who persevere, show grit, never give up. But former professional poker player and consu…
3 years, 5 months ago
How Women (and Everyone) Can Form Deeper Bonds to Fight Bias at Work
Episode 882
The number of women—especially women of color—in leadership ranks at the world’s largest companies remains desperately small. Tina Opie, associate pr…
3 years, 5 months ago
4 Business Ideas That Changed the World: Emotional Intelligence
Episode 881
In the early 1990s, publishers told science journalist Daniel Goleman not to use the word “emotion” in a business book. The popular conception was th…
3 years, 5 months ago
What Leaders Need to Know About a Looming Recession - and Other Global Threats
Episode 881
Nouriel Roubini, professor emeritus at NYU’s Stern School of Business, says that a confluence of trends – from skyrocketing public and private debt a…
3 years, 5 months ago
4 Business Ideas That Changed the World: Shareholder Value
Episode 880
The idea that maximizing shareholder value takes legal and practical precedence above all else first came to prominence in the 1970s. The person who …
3 years, 5 months ago
NASA’s Science Head on Leading Space Missions with Risk of Spectacular Failure
Episode 880
In 2021, the U.S. space agency NASA launched a spacecraft toward a pair of asteroids more than 11 million kilometers away. The target? The smaller of…
3 years, 5 months ago
4 Business Ideas That Changed the World: Disruptive Innovation
Episode 879
In the 1980s, Clayton Christensen cofounded a startup that took over a market niche from DuPont and Alcoa. That experience left Christensen puzzled. …
3 years, 6 months ago
What Kara Swisher Has Learned From Decades Covering Tech
Episode 879
No industry has had more impact than technology over the past few decades. Tech companies have changed the way we live, work, and interact with each …
3 years, 6 months ago