Podcast Episodes
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Why Customer Success > Sales (And How to Nail the Transition)
Season 2 Episode 104
What does it take to shift from transactional sales to transformative customer success? In this episode, Melinda Lee chats with Andrea Bumstead, VP o…
1 year, 4 months ago
How to De-escalate High-Stakes Conflicts at Work
Season 2 Episode 103
Every interaction, from conversations with friends to managing conflicts at work, is a form of negotiation and mediation. But how do we handle these …
1 year, 5 months ago
Unmasking Authentic Leadership: Strategies for Effective Communication
Season 2 Episode 102
Changing your career from one thing to another is no easy task, but it's far from impossible. In fact, you can often take all the knowledge and skill…
1 year, 5 months ago
Building Your Network Through Community
Season 2 Episode 101
In this episode, host Melinda Lee welcomes Jenn Pedde, VP of Customer Advocacy at PeoplePath, a seasoned expert in building and managing online commu…
1 year, 5 months ago
Three Key Takeaways After 100 Episodes of the Speak in Flow Podcast
Season 2 Episode 100
We did it! Our 100th episode. Can you believe it? When we reach a milestone like this, it is a time of joy but also a time to reflect on what we have…
1 year, 5 months ago
Why Community-Led Growth is the Future of B2B Marketing
Season 2 Episode 98
Curious about the future of B2B marketing? One spoiler: Communities remain one of its pillars. In this episode, Melinda Lee sits down with Joshua Zer…
1 year, 6 months ago
From Empty Nester to Birdy Launcher: Redefining Parenthood with Communication & Connection
Season 2 Episode 97
Do you dread the idea of becoming an "empty nester" when your kids leave home? What if this transition could be a time of joy, self-discovery, and re…
1 year, 6 months ago
How JLab’s Focus on Communication Drives Success
Season 2 Episode 96
Do you have a great idea that just won't take off and you don't know why? Before you change any aspect of your product, ask yourself: Is the problem …
1 year, 6 months ago
AI-Powered Communication to Prepare, Create, and Deliver with Impact
Season 2 Episode 95
AI sparks a lot of controversy, but for those willing to explore its potential, it's a game-changer for communication. In Episode 95 of the Speak In …
1 year, 7 months ago
Failing Forward: Leadership Lessons from an Engineering Leader
Season 2 Episode 94
In Episode 94 of the Speak In Flow podcast with Product Marketing Executive, David Haboud, we take a look at the world of communication in high-tech …
1 year, 7 months ago