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Mastering Frontline Employee Retention w/Kirsti Stubbs (formerly Starbucks)
Mastering Frontline Employee Retention w/Kirsti Stubbs (formerly Starbucks)

Season 1 Episode 14

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A lot of frontline companies have historically had high turnover. But does it have to be that way?


Even though many in the workforce s…

3 years ago

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How important is employee morale for productivity?

Season 1 Episode 13

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As the old saying goes, ‘a happy worker is a busy worker’.

But does that hold true in the real world? 

How important is morale to produ…

3 years, 1 month ago

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Finding your next leaders: Succession planning and leadership development

Season 1 Episode 12

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There’s an open leadership role at your company. You’ve got a great team, and you want to give one of them a shot to step up. But who…

3 years, 1 month ago

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Understaffed and overworked- managing during staffing shortages

Season 1 Episode 11

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A key contributor goes on leave, or a high performer moves on to another company. 


This can leave you and your employees picking up th…

3 years, 1 month ago

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Engagement on a budget: Low cost to no cost ways to improve morale

Season 1 Episode 10

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A bad economy, inflation, mass layoffs…times are tough right now.

This kind of climate can have a huge impact on team morale, and peop…

3 years, 1 month ago

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The honeymoon is over: We got our top candidate, now what?

Season 1 Episode 9

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You’re in the third round of interviews, their answers are music to your ears, the negotiation goes smoothly, and next thing you know…

3 years, 1 month ago

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How Much is Employee Retention Really Worth?

Season 1 Episode 8

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Ask any People Expert, and they’ll tell you it costs a lot more to hire a new employee than to keep one. But where does this cost com…

3 years, 2 months ago

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Offboarding – Is there a Right Way to Say Goodbye?

Season 1 Episode 7

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People experts talk a lot about getting a new hire onboarded and acclimatized to the company, but what about the other end of a tenur…

3 years, 2 months ago

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Why is Our Turnover Rate so High?

Season 1 Episode 6

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Is it me? 🤔

Is it them? 

Is it our culture? 

Did we give enough pizza lunches? 🍕

These are some of the questions that rattle around your …

3 years, 2 months ago

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Employee Retention on a Budget

Season 1 Episode 5

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When times are tight, how do you keep your top people? 🤔

If you’re struggling to match others in the market on salary and benefits, is…

3 years, 2 months ago

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