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167 - AI Product Management and Design: How Natalia Andreyeva and Team at Infor Nexus Create B2B Data Products that Customers Value


Episode 167


Today, I’m talking with Natalia Andreyeva from Infor about AI / ML product management and its application to supply chain software. Natalia is a Senior Director of Product Management for the Nexus AI…


Published on 4 months, 3 weeks ago

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166 - Can UX Quality Metrics Increase Your Data Product's Business Value and Adoption?


Episode 166


Today I am going to try to answer a fundamental question: how should you actually measure user experience, especially with data products—and tie this to business value? It's easy to get lost in analy…


Published on 5 months ago

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165 - How to Accommodate Multiple User Types and Needs in B2B Analytics and AI Products When You Lack UX Resources


Episode 165


A challenge I frequently hear about from subscribers to my insights mailing list is how to design B2B data products for multiple user types with differing needs. From dashboards to custom apps and co…


Published on 5 months, 2 weeks ago

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164 - The Hidden UX Taxes that AI and LLM Features Impose on B2B Customers Without Your Knowledge


Episode 164


Are you prepared for the hidden UX taxes that AI and LLM features might be imposing on your B2B customers—without your knowledge? Are you certain that your AI product or features are truly delivering…


Published on 6 months ago

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163 - It’s Not a Math Problem: How to Quantify the Value of Your Enterprise Data Products or Your Data Product Management Function


Episode 163


I keep hearing data product, data strategy, and UX teams often struggle to quantify the value of their work. Whether it’s as a team as a whole or on a specific data product initiative, the underlying…


Published on 6 months, 2 weeks ago

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162 - Beyond UI: Designing User Experiences for LLM and GenAI-Based Products


Episode 162


I’m doing things a bit differently for this episode of Experiencing Data. For the first time on the show, I’m hosting a panel discussion. I’m joined by Thomson Reuters’s Simon Landry, Sumo Logic’s Gr…


Published on 7 months ago

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161 - Designing and Selling Enterprise AI Products [Worth Paying For]


Episode 161


With GenAI and LLMs comes great potential to delight and damage customer relationships—both during the sale, and in the UI/UX. However, are B2B AI product teams actually producing real outcomes, on t…


Published on 7 months, 2 weeks ago

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160 - Leading Product Through a Merger/Acquisition: Lessons from The Predictive Index’s CPO Adam Berke


Episode 160


Today, I’m chatting with Adam Berke, the Chief Product Officer at The Predictive Index. For 70 years, The Predictive Index has helped customers hire the right employees, and after the merger with Cha…


Published on 7 months, 4 weeks ago

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159 - Uncorking Customer Insights: How Data Products Revealed Hidden Gems in Liquor & Hospitality Retail


Episode 159


Today, I’m talking to Andy Sutton, GM of Data and AI at Endeavour Group, Australia's largest liquor and hospitality company. In this episode, Andy—who is also a member of the Data Product Leadership …


Published on 8 months, 2 weeks ago

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158 - From Resistance to Reliance: Designing Data Products for Non-Believers with Anna Jacobson of Operator Collective


Episode 158


After getting started in construction management, Anna Jacobson traded in the hard hat for the world of data products and operations at a VC company. Anna, who has a structural engineering undergrad …


Published on 8 months, 4 weeks ago





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