Podcast Episodes
Back to Search#116 - Emerging Trends in UX and CX with Alfonso de la Nuez and Dana Bishop of UserZoom
Episode 116
UX is exploding! It's tremendously exciting. But much of the technology pushing the state-of-the-art has been around for over a decade. What are the …
3 years, 4 months ago
#115 - Optimizing In-Product Research with Ryan Glasgow of Sprig
Episode 115
In this episode of Awkward Silences, hosts Erin May and John Henry Forster welcome Ryan Glasgow, CEO of Sprig, to discuss the importance of in-produc…
3 years, 4 months ago
#114 - What Does a UX Research Chief of Staff Do?
Episode 114
The rise of UX research was a game changer in software design and development. As UX continues to grow in nearly every industry, research ops experts…
3 years, 5 months ago
#113 - Tacos and Tidepods: A Very Awkward Goodbye with Roberta Dombrowski of User Interviews
Episode 113
Thomas Aquinas once said, “Tacos cannot exist without tide pods”.
In this bittersweet edition of Tacos and Tidepods—Erin and JH say their goodbyes to…
3 years, 5 months ago
#112 - Finding Your Best Customers with Andrew Michael, CEO at Avrio
Episode 112
Finding your dream customers can be tricky, and knowing which customers aren’t a good fit is important. That’s where customer profiles come in handy.…
3 years, 5 months ago
#111 - The 2022 UX Research Tools Map with Roberta Dombrowski
Episode 111
If you ask Roberta Dombrowski why it's her favorite time of year, she'll probably mention the UX Research Tools Map. Why? Because it’s one of User In…
3 years, 5 months ago
#110 - Experience Design Research in Healthcare with Tiffany Mura and Erica Devine
Episode 110
Healthcare organizations are responding to the UX design boom by focusing on the patient experience. What is driving this shift? Why did it take so l…
3 years, 6 months ago
#109 - The Challenges of Hybrid Work with Eduardo Gomez Ruiz of Miro
Episode 107
As teams look for effective ways to collaborate between in-person and remote work, hybrid meetings are a flexible solution to meet both needs. But ho…
3 years, 6 months ago
#108- Perfecting the UX of UX testing with Nicholas Aramouni of Userlytics
Episode 109
The dual nature of research on research is exciting in itself, especially for Senior UX Researcher Nicholas Aramouni. In this episode, things get met…
3 years, 6 months ago
#107 - Making Research Ops Visible with Benson Low of REA Group
Episode 107
Most people have no idea what UX researchers do. Even less known is what Research Ops Specialists do, which is why one of the Research Ops community’…
3 years, 6 months ago