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Shift Happens - Episode 19: The Best Of...The Bold Beginning
We're rewinding to where it all began - the bold conversations that sparked a movement. 💫 This "Best Of…" edition revisits the insights and collabor…
6Â months, 3Â weeks ago
The Anatomy of a Backend Outage and Incidents at X, Claude & More
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing. In recent weeks, we’ve seen sev…
6Â months, 3Â weeks ago
404 Script Not Found: The Reunion
Kat and Ian are BACK! To the US, to work, to 404. This episode starts with a quick (?) debrief on both of their travels - our hosts were having a del…
6Â months, 4Â weeks ago
Shift Happens- Episode 18: AI, Ecosystems, and the Future of Partner Success
What does it take to build durable growth in a $5.4 trillion tech market? 💡 In this episode, Jeff Edwards sits down with Gwendolyn Brantley, Cisco’s …
7Â months ago
Small Business, Big Solutions: Putting the Intelligence in AI
The AI landscape is akin to the Wild West right now. There are so many solutions on the market, and it can be hard for SMBs to know which ones are se…
7Â months ago
404 Script Not Found: Workaholics with an AI Curiosity
Kat’s addicted to…work. Which begs the question of if you would go to work still if you win the lottery? We talk about what we would buy if we did, a…
7Â months ago
S6 E9: Talking employee experience, AI-powered collaboration, and future-proofing the workplace with Snorre Kjesbu
AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-p…
7Â months ago
Cisco Tech Stories - ep 27 - Key insights
In this episode, Frederic Detienne, a Distinguished Cisco CX Engineer takes us through the evolution of cryptography in IT, the latest changes and ch…
7Â months, 1Â week ago
Insights From Recent Outages: Starlink & Google Maps SDKs
Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in c…
7Â months, 1Â week ago
Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers
We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + cu…
7Â months, 1Â week ago