Podcast Episodes
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Tech Stories - ep01 - The power of that thing in your pocket
In this episode, Tristan tells us a story about a Cable service provider facing random outages, with a cause well beyond what we could think of. Ever…
2 years, 9 months ago
Episode 19: Collaboration made easy with SynergySky
Get to know Mark Dumas, President of Americas, and Sean Lessman, VP of US Public Sector, as they discuss SynergySky and Webex's longstanding partners…
2 years, 9 months ago
Episode 21: The Future of CX Partner Success and Partner Lifecycle Services
For the second episode with Denzil Samuels, Scott Schell and Denzil discuss how Partners can accelerate their CX practice with Partner Lifecycle Serv…
2 years, 9 months ago
Season 2, Episode 3: Making user experiences sticky with Magnetic, Jason Nako, Dir., UI/UX Eng.
Episode length: 11 minutes Principled talks to Jason about implementing a common design system called Magnetic for Cisco products in Security and Ne…
2 years, 9 months ago
Episode 20: Achieving Customer Outcomes with the CX Partner Success Team
For the 20th edition of Partner Perspectives, we feature back-to-back episodes with the Cisco CX Partner Success leader, Denzil Samuels. In this reco…
2 years, 9 months ago
Small Business, Big Solutions: The Future is Cloudy
While the cloud may have once been an unfamiliar concept, it has now become the baseline for operations for businesses of all sizes. In this new era,…
2 years, 9 months ago
Episode 19: The Power of IBM Total Solution Support
In our final episode with IBM, Scott Schell discusses the power of IBM Total Solution Support with Linda York, the Vice President of Americas Sales f…
2 years, 9 months ago
Tech Stories - ep00 - Introduction with Buffy Ransom
This is an introductory episode to the Tech stories podcast. We explain the podcast concept with our guest Buffy Ransom, SVP of Cisco CX. Buffy tells…
2 years, 9 months ago
Season 2, Episode 2: The Flywheel Effect, Travis Isaacs, VP UX Design
Episode length: 16 minutes One year later, Travis reflects on what has changed at Cisco since introducing product principles in 2022. Travis says tha…
2 years, 9 months ago
Episode 18: The Customer Value of IBM Technology Lifecycle Services (TLS)
During episode three of the IBM takeover, Scott Schell talks with John Christensen who is the Global Offerings Manager for IBM. Their conversation is…
2 years, 9 months ago