Podcast Episodes
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Troubleshooting Tips & Outages at Zoom, Spotify & More
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices…
1 year, 2 months ago
404 Script Not Found: Gaslighting LinkedIn
Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedI…
1 year, 2 months ago
404 Script Not Found: eComm
Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes. We jump in by discussing how AI is changing th…
1 year, 2 months ago
Why Even 1% Packet Loss Can Impact User Experiences
Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in pack…
1 year, 3 months ago
404 Script Not Found: Working in Tech
We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions …
1 year, 3 months ago
S6 E4: Talking Creativity, AI, and the future of IT with Fletcher Previn
AB sits down with Cisco’s CIO, Fletcher Previn, to talk about the role IT plays in driving business success. Fletcher shares his thoughts on the skil…
1 year, 3 months ago
Matt Gillies | Sharpening your sword
In today's episode of the Cisco Leadership Podcast, we speak with Matt Gillies, Chief Architect and Cisco Fellow, Global Solutions Engineering. Matt …
1 year, 3 months ago
404 Script Not Found: Ins and Outs of 2025
Ian and Kat jump right in on what is in, and what is out for SMBs in 2025. Ian tries to explain the cloud to you like you're five, and in doing so sh…
1 year, 3 months ago
404 Script Not Found: Cybersecurity
Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share …
1 year, 3 months ago
404 Script Not Found: AI?
AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can b…
1 year, 3 months ago