Podcast Episodes
Back to SearchDesigning The Winning Experience From Property Design To Check-In (With Bryndee Barton)
Episode 83
In this episode, we interview Bryndee Barton from Loma Homes on her background in building long-term rentals, then working with her business partners…
2 years, 2 months ago
Building The Ideal? Approach To Hospitality (With Tyann Marcink Hammond)
Episode 82
In this episode, we interview (for the second time) Tyann Marcink Hammond of many projects (linked below) but most known as the Queen Of Guest Experi…
2 years, 2 months ago
Understanding The Tools & Tech In Your Vacation Rental Business (With Deborah Labi)
Episode 81
In this episode, we interview Deborah Labi of Have You Got / The Techsplained Series on growth, building understanding in the vacation rental space o…
2 years, 2 months ago
Building Our Vacation Rental Businesses The Safe Way (With Eric Thibodeaux)
Episode 80
In this episode, we interview Eric Thibodeaux of Current Tides Vacation Rentals + Safer VRs about building a world-class vacation rental business tha…
2 years, 2 months ago
Grading The Vacation Rental Industry Today: The Good, The Bad & The Ugly (With Steve Milo & Miriam Ramsey)
Episode 79
In this episode, we interview Steve Milo and Miriam Ramsey from Vtrips. They share their (always) honest takes on where we're heading, VRMA, how Vtri…
2 years, 2 months ago
Building The True Guest Experience With Service vs Hospitality (With Matthew Loney)
Episode 78
In this episode, we interview Matthew Loney with Xplorie on overall guest experience, service vs hospitality, building the right setup for guests and…
2 years, 3 months ago
Breaking Down The Business Sense Of Treating Customers Like Rock Stars (With Jeff Ostermann)
Episode 77
In this episode, we interview Jeff Ostermann from Sweetwater (Sweetwater is the world's leading music technology and instrument retailer) about how c…
2 years, 3 months ago
Going From A To Z In The Vacation Rental Industry (With Kimberly White & Jeff Iloulian)
Episode 76
In this episode, we interview Jeff Iloulian and Kimberly White from HostGPO on their approach to marketing, brand building, standards, scaling, 'star…
2 years, 3 months ago
Building A Hospitable + Welcoming Vacation Rental Experience In Québec (With Kerri Gibson)
Episode 75
In this episode, we interview with Kerri Gibson of Chalets Hygge.
Enjoy!
⭐️ Links & Show Notes
Adam NorkoScott FasanoConrad O'ConnellKerri GibsonChalet…2 years, 3 months ago
Hitting Reset On The Art Of Hospitality: An Important Update About Where We're Heading
Episode 77
In this episode, we share what's happening with the next phase of The Art Of Hospitality, why our back catalog is down and other important life updat…
2 years, 4 months ago