Podcast Episodes

Support Team Performance Assessment – Free Sample Exercise

Many simple and effective resources get created when I'm coaching my one-on-one clients.  An issue or situation comes up and I create a resource tool to help them get an even better result.  In this …

Published on 1 month ago

Idea#7 to Engage and Motivate Your Staff

Today we are talking about Idea #7 of the 7 ideas to Engage and Motivate Your Staff, which is to Create a Stimulating Environment.

It’s okay to have a little fun once in a while. 

You will find that …

Published on 1 month ago

Idea #6 to Engage and Motivate Your Staff

Today we are talking about Idea #6 to Engage and Motivate Your Staff, which is to Invest in Staff Training.

Team members feel valued when you spend the money and time investing in their knowledge and…

Published on 1 month ago

Idea #5 to Engage and Motivate Your Staff

Today we are talking about Idea #5 to Engage and Motivate Your Staff, which is to 

Communicate Openly and Honestly.

Team members who are kept “in the loop” are more likely to remain motivated than tho…

Published on 1 month ago

Idea#4 to Engage and Motivate Your Staff

Today we are talking about Idea #4 to Engage and Motivate Your Staff, which is to Lead by Example.

A good leader must illustrate to his or her employees the correct procedures and processes required.…

Published on 1 month ago

Idea #3 to Engage and Motivate Your Staff

Today we are talking about Idea #3 to Engage and Motivate Your Staff, which is to Chart a Career Path.

The majority of employees have a perceived career path they would like to follow. 

Not only is i…

Published on 1 month ago

Idea #2 to Engage and Motivate Your Staff

Today we are talking about Idea #2 to Engage and Motivate Your Staff, which is to Share Your Vision.

Employees are seen to be more motivated when they believe their contribution is making an impact o…

Published on 1 month ago

Idea #1 to Engage and Motivate Your Staff

Today we are talking about Idea #1 to Engage and Motivate Your Staff, which is to Reward Immediately and Frequently.

In a study, one of the primary influences that affected the motivation of employee…

Published on 1 month, 1 week ago

7 Ideas to Engage and Motivate Your Staff

Sarah gets to work at the same time every day. She sits down at her desk and starts doodling on her desk pad, playing computer games, surfing the internet, and texting friends. Unless she is interrup…

Published on 1 month, 1 week ago

Handle Incoming Calls More Effectively - Phone Script

Are you ready to transform the way you and your team handle incoming calls? Imagine a world where you can manage your time even more effectively, boost productivity, and provide top-notch client serv…

Published on 1 month, 1 week ago