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Episode 107: How to Effectively Lead Boomers, Gen X, Millennials & Gen Z
“Our research shows that, fundamentally, people want the same things, no matter what generation they represent. So the so-called generation gap in the workplace is, in large part, the result of misco…
Published on 1 year, 1 month ago
Episode 106: How To Avoid "Amygdala Hijack" In High Stress Situations
We have all been there. We’ve all had moments where stress seems to take over and we react in ways we regret later.
It might be raising your voice at a teacher or student. It might be overreacting d…
Published on 1 year, 2 months ago
Episode 105: The 4 Types Of Problems That You DON'T Have To Solve
Has this ever happened to you?
You don’t want to go to the basketball game because THAT parent might come over and sit down and start talking about a problem. You don’t want to leave your office bec…Published on 1 year, 2 months ago
Episode 104: The Emotional Price Tag Of An Ongoing Lawsuit
A 2022 study by the National Center for Education Statistics found that nearly 40% of private schools reported facing some form of legal action in the past five years.
Of all lawsuits filed against s…
Published on 1 year, 2 months ago
Episode 103: Make Parent Satisfaction SKYROCKET By Using "The Nordstrom Way"
In 1975, Craig Trounce was a store associate at a Nordstrom store in Fairbanks, Alaska.
One day, Craig noticed a customer rolling a pair of tires into the store. When Craig asked how he could help, …
Published on 1 year, 2 months ago
Episode 102: The 4 Most Toxic Quotes In Private School Leadership
I love motivational and inspirational quotes.
My favorite quote is from Maya Angelou: “People will forget what you said. People will forget what you did. People will never forget how you made them fe…
Published on 1 year, 3 months ago
Episode 101: The 5 Steps To Managing Unrelenting Stress
Unrelenting.
It means, “not letting up or weakening in vigor or pace” and it’s synonyms are: unforgiving, unsparing, ruthless, cruel, unyielding, merciless
Stress.
Stress is anything that requires ou…
Published on 1 year, 3 months ago
Episode 100: Your Email Inbox Is A Chronological List Of Everyone Else's Priorities
So, I want to ask you a question about something that you do several times each day.
Let’s say that you are out and about in the school, walking around, solving problems, handling student issues, tal…
Published on 1 year, 3 months ago
Episode 99: Do You Want Happier Parents? STOP Doing These 4 Things
I want to ask you a question.
Are the parents at your school happy?
I can hear what you are thinking: “It depends on which parent, the time of day, depends on if report cards just came out, if their…
Published on 1 year, 3 months ago
Episode 98: The 8 WORST Leadership Habits And How To Break Them
Do you have any bad habits?
I know that I do! I Googled “most common bad habits” and this is what I found:
Bad habits
Smoking Too much alcohol Overeating Gossip Hoarding Road Rage Scrolling before …Published on 1 year, 3 months ago