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#230: How You Can Create More Magic for Guests By Taking Care of Yourself | with Randy Haveson

In this episode, David Millili and Steve Carran sit down with Randy Haveson, Founder & President of Worth@Work, to explore how personal empowerment a…

7 months, 2 weeks ago

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#229: 100% Guest Satisfaction Through Smart Hospitality Operations | with Will Gilbert

In this episode, hosts Steve Carran chat with Will Gilbert, Co-Founder of Bodhi, live from the trade show floor at The Hospitality Show in Denver, Co…

7 months, 2 weeks ago

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#228: Leading the Way in Hotel Laundry Appliances | with Zach Yaeger

How do you keep hotel laundry running when every minute counts? 

In today’s episode, Steve Carran sits down on the trade show floor with Zach Yaeger, …

7 months, 3 weeks ago

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#227: Making Great Guest-Facing Technology Seamless | with WorldVue

In this episode, we’re coming to you live from the bustling show floor of The Hospitality Show in Denver, Colorado, inside the WorldVue booth. 

Steve …

7 months, 3 weeks ago

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#226: Navigating Trust, Innovation, & Partnerships in Hotel Tech | with Wendy Zapach

In this episode, we’re live on the trade show floor at The Hospitality Show in Denver, Colorado, sitting down with Wendy Zapach, Chief Revenue Office…

7 months, 3 weeks ago

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#225: Hotel Membership vs. Franchise Models | with Fredrick Schoener

What happens when a lifelong hotelier challenges the traditional franchise model — and discovers a better way to grow brands, revenue, and guest loya…

7 months, 4 weeks ago

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#224: Deep Dive on Hotel Investment & Growth Strategy | with Tiffany Donato

In this episode, Steve and David sit down with Tiffany Donato, Chief Investment Officer at Marcus Hotels & Resorts, for a candid deep dive into hotel…

8 months ago

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#223: Traditional SEO is OUT: How Hotels Can Get AI-Ready | Fredrik Sjoberg

In today's episode, hosts Steve Carran and David Millili sit down with Fredrik Sjoberg, the visionary CEO and founder of Maison — an AI-driven platfo…

8 months ago

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#222: How Coffee Can Increase Revenue & Guest Experience | with Gage Johnston

Ever wondered how a world-class coffee program can transform a boutique hotel’s guest experience and boost revenue? 

In this episode, hosts David M. a…

8 months, 1 week ago

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#221: Smart Hospitality Integrations that Improve the Guest Experience | with Will Gilbert

On today's episode, hosts Steve Carran and David Millili sit down with Will Gilbert, Co-Founder of Bodhi, at the company’s Training and Testing Cente…

8 months, 1 week ago

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