Podcast Episodes
Back to Search#285: Inside the Operations of Hospitality Giant, MGM Resorts International | with Ayesha Molino
In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore t…
2 months, 3 weeks ago
#284: Fixing the Post-Booking Black Hole Most Hotels Ignore | with Michael Gahan
What is the “post-booking black hole” in hospitality, and how can hotels eliminate it to transform the guest experience using AI, destination intelli…
2 months, 3 weeks ago
#283: What We've Learned from Hoteliers So Far in 2026
In this special highlight episode of The Modern Hotelier, hosts David Millili and Steve Carran take a look back at the first half of the year, revisi…
3 months ago
#282: Uber Partners with Expedia, Spirit Shuts Down, Hotels Prepare for AI | Hot Topics with Tom Luersen
What should hoteliers be doing right now to stay ahead of these rapid changes?
In this episode, hosts Steve Carran and David Millili are joined by To…
3 months ago
#281: How to Turn Your Data into Hospitality Magic | with Josh & Dana Ellis
How are luxury hotels currently underutilizing guest data, and what opportunities are they missing?
In this episode, Steve Carran and David Millili s…
3 months, 1 week ago
#280: NYU Incubator Winner: Clairdoc - Agentic Billing | with Bakhtawer Baloch
In this episode, hosts David Millili and Steve Carran sit down with 2026 NYU SPS Incubator winner and founder of Clairdoc, Bakhtawer Baloch, for a wi…
3 months, 1 week ago
#279: Increasing Hotel Profitability: Inside Asset Management | with Carmen Almos
In this episode, David and Steve sit down with Carmen Almos, Founder & CEO of Ashburton Hospitality, for a powerful conversation about resilience, en…
3 months, 2 weeks ago
#278: Exploring the World of Boutique Cruises | with Azamara Cruises CEO Dondra Ritzenthaler
How does someone go from taking their very first flight after college to becoming the CEO of a world-renowned cruise brand?
In this episode, David Mil…
3 months, 2 weeks ago
#277: Why (And How) This CEO Teaches Housekeepers to Read a P&L | Azim Saju & Josiah Mackenzie
In this special collaborative episode of The Modern Hotelier, recorded at the Hunter Conference with Josiah McKenzie of Hospitality Daily, we share a…
3 months, 3 weeks ago
#276: Building a Tech-Forward Hotel Brand | with Roman Pedan of Kasa
In this episode, hosts David Millili and Steve Carran sit down with Roman Pedan, the founder and CEO of Kasa, to discuss the future of hospitality, t…
3 months, 3 weeks ago