Podcast Episodes
Back to Search#290: The Hospitality Platform Improving the Guest Experience | with Will Gilbert
In this special episode, hosts David Millili and Steve Carran sit down with Will Gilbert, Co-Founder of Bodhi, live from HITEC, to explore how hospit…
6 days, 16 hours ago
#289: Helping Hotels Fight Predatory OTA's | with Tim Major
In this special HITEC edition of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Tim Major, CEO of Operto, to explore how AI …
1 week ago
#288: Hotel Technology that Makes Your Staff More Effective | with Ryan King
In this special HITEC episode of The Modern Hotelier, hosts David Millili and Steve Carran sit down with Ryan King, SVP of the Americas at Shiji, liv…
1 week ago
#287: How Aimbridge is Preparing for Hospitality's A.I. Future | with Eric Ettlin
In this episode, hosts David Millili and Steve Carran sit down with Eric Ettlin, Senior Vice President of Brand, Marketing, and Digital at Aimbridge …
1 week, 4 days ago
#286: How Hotel Uniforms Impact the Guest Experience & Employee Performance | with Mia Liu
What role do uniforms really play in shaping a hotel’s brand experience, and why are they often overlooked despite being one of the first things gues…
1 week, 6 days ago
#285: Inside the Operations of Hospitality Giant, MGM Resorts International | with Ayesha Molino
In this episode, hosts David Millili and Steve Carran sit down with Ayesha Molino, Chief Operating Officer of MGM Resorts International, to explore t…
2 weeks, 4 days ago
#284: Fixing the Post-Booking Black Hole Most Hotels Ignore | with Michael Gahan
What is the “post-booking black hole” in hospitality, and how can hotels eliminate it to transform the guest experience using AI, destination intelli…
2 weeks, 5 days ago
#283: What We've Learned from Hoteliers So Far in 2026
In this special highlight episode of The Modern Hotelier, hosts David Millili and Steve Carran take a look back at the first half of the year, revisi…
3 weeks, 4 days ago
#282: Uber Partners with Expedia, Spirit Shuts Down, Hotels Prepare for AI | Hot Topics with Tom Luersen
What should hoteliers be doing right now to stay ahead of these rapid changes?
In this episode, hosts Steve Carran and David Millili are joined by To…
3 weeks, 6 days ago
#281: How to Turn Your Data into Hospitality Magic | with Josh & Dana Ellis
How are luxury hotels currently underutilizing guest data, and what opportunities are they missing?
In this episode, Steve Carran and David Millili s…
1 month ago