Podcast Episodes
Back to Search
Customer experience modernization sounds straightforward, until agencies try to execute it
Federal leaders are under growing pressure to improve how the public experiences government, even as they manage compliance, security and aging syste…
3 weeks, 6 days ago
A new executive order makes fixed‑price, performance‑based contracts the default across the federal government
A new executive order makes fixed‑price, performance‑based contracts the default across the federal government, requiring extra justification and sen…
3 weeks, 6 days ago
The Federal Drive with Terry Gerton - - Thursday, May 7, 2026
Coming up today on the Federal Drive with Terry Gerton
Public Service Recognition Week often thanks people for what they do. This year, one national …3 weeks, 6 days ago
Amid hiring push, State Dept finalizes hundreds layoffs initiated last summer
The State Department has concluded its widespread reduction in force nearly a year after it began. The department is officially separating hundreds o…
4 weeks ago
OPM rolls out AI tool to develop position descriptions
Federal hiring managers will soon have a new tech resource at their disposal. The Office of Personnel Management has just rolled out “USA Class.” It’…
4 weeks ago
Public Service Recognition Week comes at an uneasy moment for the federal workforce, after cuts, restructuring and tighter performance rules
Public Service Recognition Week is usually about gratitude. This year, it follows workforce reductions, sharper accountability rules, and renewed deb…
4 weeks ago
A conversation with a 2026 Sammies awardee whose federal research reshaped an entire industry
A Sammies award this year recognizes USDA research that improved animal health and food productivity through genetics. Dr. Paul VanRaden joins us to …
4 weeks ago
The Federal Drive with Terry Gerton - - Wednesday, May 6, 2026
Coming up today on the Federal Drive with Terry Gerton
Public Service Recognition Week comes at an uneasy moment for the federal workforce after cuts…4 weeks ago
GAO would need to cut 1,000 employees under House bill
The Government Accountability Office is facing a budget cut from House appropriators for the second year in a row. GAO would need to cut roughly 1,00…
4 weeks, 1 day ago
Bureau of Consular Affairs rethinks customer service as passport applications surge
At the State Department, a growing demand for passports has led the Bureau of Consular Affairs to rethink its customer experience strategy. In 2025, …
4 weeks, 1 day ago