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Creative Ways To Improve Client Experiences
Episode 196
The fluency of creative business is ever on order today. Design, Production, Installation/Reveal are the stages every creative business inhabits. The…
1 year, 6 months ago
Metrics Of Success, Community And Zappo's
Episode 195
In today's world, we are what we measure. We hear it all the time now — data analysis, big data, consumer preferences, artificial intelligence and c…
1 year, 6 months ago
What Makes For Great Client Management?
Episode 194
We have all experienced the utter toxicity of an out of control client. What makes for great client management? Easy — Knowing the 4 transitions and…
1 year, 6 months ago
Start With What You Are Not
Episode 193
Storytelling requires engagement and imagination. If you lay it all out there you rob me of my ability to dream. Let's talk about fairness, no more …
1 year, 7 months ago
Communication And Evolving Clarity Of Expression
Episode 192
All creative businesses are actually in the information and communication business far more than they are in the making stuff business. Understanding…
1 year, 7 months ago
The Power Of Community
Episode 191
Most people think about their creative businesses as singular not communities. What a missed opportunity. Let's talk about JazzWire and Shop My Porch…
1 year, 7 months ago
Conversation with Bernadette Smith — Expert In Diversity, Equity, and Inclusion and Author of Inclusive 360
Episode 190
Bernadette and I discuss all things DEI and its impact on all business, creative and not. We talk about opportunity and change and the desire to be h…
1 year, 7 months ago
Talent, Wisdom and Experience
Episode 189
To be successful in creative business, you have to get paid for your talent, wisdom and experience. But what does that mean? In fact, what does each…
1 year, 8 months ago
What Questions Will You Answer?
Episode 188
If someone asks you which you like better — chocolate or vanilla when you like strawberry, what does your answer really mean? Comprehension requires…
1 year, 8 months ago
Do One Thing Less
Episode 187
Fall is upon us and the instinct is to race ahead. What if you did one thing less? What would you have to charge to do it? Can you choose not to cha…
1 year, 8 months ago