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Deborah Tannen’s article on “cooperative overlapping”

Episode 147

In a recently published article, Deborah Tannen described the concept of “cooperative overlapping”. In the article, she explains how she coined the p…

4 years, 9 months ago

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Deborah Tannen's work on the mechanics of conversation

Episode 146

Deborah Tannen describes herself as a linguist who studies the mechanics of conversation. Her studies, articles, and books cover a wide range of pote…

4 years, 9 months ago

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Cindy Radu on the underappreciated opportunities of trusts

Episode 145

Cindy Radu brings a background in law and accounting to her work with legacy families. In particular, her deep expertise with trusts enables Cindy to…

4 years, 10 months ago

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Benefits of the doubt

Episode 144

The phrase “giving someone the benefit of the doubt” suggests only one benefit, bestowed by one person upon another, when trustworthiness is accepted…

4 years, 10 months ago

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Managing availability bias

Episode 143

Availability bias, also known as the availability heuristic, is the idea that we tend to value --  overweight even -- information that comes to mind …

4 years, 10 months ago

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Richard Lutringer on mediation within litigation

Episode 142

Richard has extensive experience in mediation within the context of litigation: by court rule, a judge’s order or suggestion, or on the parties’ own …

4 years, 10 months ago

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Understanding positions and interests

Episode 141

In conflict, the distinction between positions – what we say we must have – and interests – the motivations behind those statements -- is critically …

4 years, 10 months ago

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Stuck between a rock and a hard place

Episode 140

 It’s a popular expression, but not a helpful one when applied to interpersonal conflict. The phrased overgeneralizes. It can oversimplify how many “…

4 years, 11 months ago

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Nance Schick on lessons from ethno-religious mediation

Episode 139

Nance described her journey to her work as a conflict resolution specialist, including experience in human resources, professionally and personally, …

4 years, 11 months ago

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The many meanings of silence

Episode 138

Silence, in the context of conflict, can have many meanings. When someone stops communicating, the other person or other people must guess what it me…

4 years, 11 months ago

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