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411 Estimate vs Job Quote vs Statement of Work
In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW)…
4 years, 2 months ago
410 Customer Red Flags... And I'm Not An Attorney
I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags:
The client is rude and abusiveT…4 years, 2 months ago
409 Don't Check Or Test Your Backups
In response to the show title being terrible advice. Here is some real things to put on your backup checklist.
Get Email Notifications: Whether you g…4 years, 2 months ago
408 Everything As a Service
When Jay McBain speaks, people listen! As Chief Analyst at Canalys, Jay continues his legendary thought leadership at the world's leading analyst f…
4 years, 2 months ago
407 I bought a Mac
If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a …
4 years, 2 months ago
406 Synology RT2600ac Router Review (Sort of)
Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two…
4 years, 3 months ago
405 Phishing Training & Simulation For Your MSP Clients
As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a suc…
4 years, 3 months ago
404 Florida Men Unite! with John Dubinsky
Ever wonder how Amazon determines when you get your packages? Do you want to get Amazon bucks added to your account simply by changing the days of yo…
4 years, 3 months ago
403 Network Discovery Tips with Domotz and EtherScope nXG
This episode expands on what I mentioned last episode where I helped a fellow MSP with a network discovery audit. I used both the NetAlly EtherScope …
4 years, 3 months ago
402: A Positive Florida Man Story
How do you bill a client when they ask you to be available all day, but then you only are onsite with them for a few hours?
I explain how I used the N…
4 years, 4 months ago