Podcast Episodes
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Scott Page On How To Use Media And Technology To Your Advantage
Shep Hyken interviews Scott Page; rock star musician (Pink Floyd), technologist, and entrepreneur, about media and technology and their impact on the…
10 years, 8 months ago
Linda Kaplan Thaler On How Grit Is The Key To Success
Shep Hyken talks to advertising genius and best-selling author, Linda Kaplan Thaler, on her book, “Grit to Great,” in which she shares how grit has l…
10 years, 9 months ago
Donna Cutting Discusses Making Your Customers Feel Like A Celebrity
Shep Hyken interviews Donna Cutting; author, speaker, and customer service expert, about creating exceptional customer experiences; including some ti…
10 years, 9 months ago
Sarah Petty On Being Worth Every Penny
Shep Hyken talks with Sarah Petty, owner of Sarah Petty Photography Studios, author of "Worth Every Penny: Build A Business That Thrills Your Custome…
10 years, 9 months ago
Deepak Advani Speaks On Deepening Your Connection To Your Customers
Shep Hyken talks with Deepak Advani, General Manager of IBM Commerce, which focuses on leveraging data, analytics, and cloud; to build deeper more va…
10 years, 9 months ago
Juliet Funt On WhiteSpace, Avoiding The Age Of Overload
Shep Hyken talks with Juliet Funt, CEO of WhiteSpace at Work, a training and consulting firm that helps flip the norms of business in order to reclai…
10 years, 9 months ago
Tariq Farid Discusses Wowing The Customer
Shep Hyken interviews Tariq Farid, the Founder and Chief Executive Officer of Edible Arrangements International. Tariq is a customer service “fanatic…
10 years, 9 months ago
Rene Vidal And Steve Finkelstein Discuss How To Play Smart To Win In Business
Shep Hyken talks with Rene Vidal, chief executive officer of Rene Videl Companies and tennis pro; and Steve Finkelstein, Sr. Partner and co-founder o…
10 years, 9 months ago
Jullien Gordon On High Performing, Not Overworking
Shep Hyken talks with Jullien Gordon, founding partner of Newhire, and author of "Work Softer." Jullien shares how to perform on a higher level, and …
10 years, 9 months ago
Dawnna St. Louis Talks Innovation And Turning Best Practices On Its Head
Shep Hyken speaks with Dawnna St. Louis, Chief Innovation Evangelist, keynote speaker and leading innovation expert, about how to achieve an innovati…
10 years, 9 months ago