Podcast Episodes

Are Benchmarks BS? [E114]

Episode 114

Are shop owners blindly giving out benchmarks/blindly following them?

Matt Fanslow, Jeff Barnes, and Bryan Pollack discuss the challenges in the auto…

2 years, 8 months ago

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Jim Linder In Memoriam [E113]

Episode 113

Matt Fanslow pays tribute to the late Jim Linder. Matt reflects on his experiences attending Linder's training classes and conferences, emphasizing t…

2 years, 8 months ago

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Revolutionizing the Automotive Industry: The Rise of Technology Specialists [RR 909]

Carm Capriotto and Matt Fanslow dive into the increasing role of technology in the automotive industry and how it's revolutionizing the way we approa…

2 years, 8 months ago

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Professionalism...And Maybe a Movie Reference [E112]

Episode 112

Recently, Matt and his wife, Danielle, embarked on a kitchen renovation journey. Danielle, like many customers, feared being taken advantage of durin…

2 years, 8 months ago

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The Ripple Effect of Recognition: Lessons from Bill Hader [E111]

Episode 111

Matt Fanslow discusses the importance of giving credit where it's due, using actor Bill Hader as an example. He links this to the automotive industry…

2 years, 9 months ago

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Matt’s Mailbag: Hiring Bonuses, Flat Rate Pay and Building a Network of Friends [E110]

Episode 110

Join Matt Fanslow as he answers some questions from his listeners in his 'mailbag.' Matt discusses the hiring bonus dilemma, compensation and profit …

2 years, 9 months ago

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Exploring Relationships, Health, and Personal Growth with Bob Heipp [E109]

Episode 109

Recorded Live at AAPEX 2023, Bob Heipp discusses personal health issues, the importance of open communication and vulnerability, and the subsequent l…

2 years, 9 months ago

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Behind the Scenes of the Industry's Premier Podcast [RR 900]

Recorded Live at AAPEX 2023, Carm is joined in studio with Aftermarket Radio Network hosts Brian Walker and Matt Fanslow for milestone episode 900. C…

2 years, 9 months ago

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Batteries, Diag Pay and Gwar, Oh My! [E108]

Episode 108

"I know that if your pay structure is set up around production, you've already lost if you're hiring a diag tech."

Recorded Live at AAPEX 2023, Matt F…

2 years, 9 months ago

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Psychology of Refusal to Evolve with Bryan Pollock [E107]

Episode 107

"We're going to talk about loss aversion, which risk aversion is essentially you don't want to risk anything, right? You don't like uncertainty, and …

2 years, 10 months ago

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