Podcast Episodes
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MAKE THOUSANDS of NEW DOLLARS with Relationships
Episode #87 - I can’t tell you how many times I come across businesses of all types that sit around waiting for customers to come through the door… n…
8 years, 10 months ago
How To Crush Restaurant Marketing With Erik Shellenberger
Episode #86 - Your time is valuable and this business is demanding, so I love having guests that cut right to the chase and spell out powerful nugget…
8 years, 10 months ago
How I Started A Mug Club And Earned Almost $50K More A Year!
Episode #85 - Here’s a powerful idea that can bring your restaurant instant cash flow and build that all-important loyalty with your customer. If you…
8 years, 11 months ago
The Secret To Finding + Keeping GREAT Restaurant Staff
Episode #84 - One of the biggest challenges you face as an operator or manager is staffing and turnover. Its a tough labor market No Secret, but it'…
8 years, 11 months ago
8 Great Things To Tell Your Staff Today
Episode #83 - I have always believed that the restaurant business is a performance. Its entertainment and your guest experience is ultimately determ…
8 years, 11 months ago
The Cash Is In Your Pocket Or Theirs
Episode #82 - Long ago, I learned “You Don’t Ask, You Don’t Get”. Don’t be afraid to ask. Why? Because the most successful restaurants not only S…
8 years, 11 months ago
Staff Turnover...NEVER Again
EPISODE #81 - STAFF TURNOVER....NEVER AGAIN Long ago, I decided turnover was too expensive, created too many headaches and was simply unacceptable in…
9 years ago
These 3 Things Are Vital To Your Success
Episode #80 - In my book, there is no more challenging business than running restaurants and I often call it the business of 1000 details. You’ve go…
9 years ago
How To Deliver An Amazing Customer Service Experience
Episode #79 - Being passionate about this business means having a passion for great service. After all, its the customer’s impression that counts an…
9 years ago
Disaster May Be Around The Next Corner
I’ve had my share of business interruptions and natural disasters.. Two weeks out from opening my very first restaurant, flood waters came right to…
9 years ago