Podcast Episodes

56: Better Communication With Your Staff

Episode 56

So much of the stress and frustration created by employees is in some way related to the communication within your organization. If you get intentional about how you communicate with your staff and f…

Published on 3 years, 6 months ago

55: How The Dog Patch Created Massive Growth Over Their First Year

Everyone wants to be profitable as soon as possible but very few have a plan on how to do it. If you know how to run and market your business, it's actually not as hard as you might think, as you'll …

Published on 3 years, 6 months ago

54: How Wag Days Doubled Their Business In 3 Months

Episode 54

Discover how a new, indoor only, dog daycare in South Philadelphia was able to double their revenue in only a few months. Hanora Rodgers from Wag Days joins the show to share her incredible growth jo…

Published on 3 years, 7 months ago

53: Getting Your Business To Go Viral

Episode 53

How cool would it be if both customers and non customers were so excited about what you are doing that they feel compelled to share it with everyone they know? That would mean that other people are t…

Published on 3 years, 7 months ago

52: Overworked and Overstressed: How To Help You Feel & Perform Better

Episode 52

With all the responsibilities and daily stresses, it's easy to feel burned out and exhausted, however you can't stay that way for too long. If you do, both your personal life and your business will u…

Published on 3 years, 7 months ago

51: How To Create Raving Fans Out Of Your Customers

Episode 51

Satisfied customers will get you no where. To have a thriving business that beats the competition and is around for years to come, you need to turn your customers into raving fans. Raving fans are lo…

Published on 3 years, 7 months ago

50: Making Training a Main Service with Daycare

Episode 50

I really believe that in the very near future all dog daycare businesses are going to have to incorporate training into their service offerings. Having a training program enables you to provide a muc…

Published on 3 years, 8 months ago

49: Diagnosing Problems with Your Customer Machine

Episode 49

In this weeks episode Fern answers a question from a listener why he's struggling to get in more dog daycare customers and keep them for a longer period of time. 

The key is to figure out where the pr…

Published on 3 years, 8 months ago

48: Dealing With Problem Customers

Episode 48

Every business wants and needs customers. It's what brings in revenue and helps us to grow. Customers are the best, BUT they are also the worst. Nothing saps the fun out a business quicker than pain …

Published on 3 years, 8 months ago

47: 8 Common Mistakes Dog Daycares Make

Episode 47

We learn more from our mistakes than we do from our successes, but what's even better is that if we can learn from the mistakes of others, so that we don't have to make them at all. 

In this episode, …

Published on 3 years, 8 months ago