Podcast Episodes
Back to SearchRetail Banking Mid-Year Assessment: Jobs to be Done
We’re at the midpoint of 2023, making this the perfect time to take stock of the major trends shaping retail banking globally and look ahead to the f…
2 years, 9 months ago
The Strategic Advantage of AI Maturity in Banking
As artificial intelligence (AI) continues to advance and reshape banking, achieving a high level of AI maturity becomes crucial for financial institu…
2 years, 9 months ago
The Promise and Peril of ChatGPT in Banking Part 2
This is the second part of a two-part in-depth Banking Transformed podcast interview on generative AI and ChatGPT in banking with Brian Roemmele, Pre…
2 years, 9 months ago
The Promise and Peril of ChatGPT in Banking Part 1
With the rise of generative AI (ChatGPT) and its increasing impact on various sectors, including banking, it's crucial to examine how these advanceme…
2 years, 9 months ago
The Future of Fintechs in Disrupted Times
Fintech firms are currently facing a series of challenges stemming from a variety of factors, including dropping venture capital (VC) funding, the fa…
2 years, 10 months ago
Building Personalized Engagement Across Customer Lifecycles
Advancements in digital banking technologies, like mobile apps, chatbots and digital wallets allow banks to provide always-on, personalized experienc…
2 years, 10 months ago
Strategic Priorities of Today’s Banks and Credit Unions
2023 has presented many challenges for financial institutions. Record-breaking inflation, rapidly rising interest rates, reduced loan demand, and dec…
2 years, 10 months ago
Enhancing Customer Experiences Through Collaboration
From virtual and embedded experiences to digital payments and the power of AI, digital banking experiences can be enhanced at every touchpoint. With …
2 years, 10 months ago
Jenius Bank: A New Digital-Only Bank with a 400 Year History
Creating a separate digital-only bank by a legacy financial institution is an opportunity to build a new, high-growth business that leverages the par…
2 years, 10 months ago
Rewiring for Digital Banking Transformation Success
Many financial insrtitutions are stuck with digital transformations that are not moving the needle. In the new book, “Rewired: The McKinsey Guide to …
2 years, 10 months ago