Podcast Episodes
Back to Search188: Block & Tackle
In this episode of As the Drum Turns, Jeff & Lora discuss why even the best teams have to focus on blocking & tackling to be successful.
2 years, 10 months ago
187: Keeping Customers
In this episode of As the Drum Turns, Jeff & Lora cover some questions from the field and what it takes to keep our customers coming back in an incre…
2 years, 10 months ago
186: Reset Button
In this episode of As the Drum Turns, Jeff & Lora cover the final Family Day of the year, the new Ocala Block plant, and the impact that 'pushing the…
2 years, 10 months ago
185: Evolution vs. Revolution
In this episode of As the Drum Turns, Jeff & Lora discuss the HMC expansion, earning a promotion, and the difference between companies that seek evol…
2 years, 11 months ago
184: Tools You Need
In this episode of As the Drum Turns, Jeff & Lora share stories from Suburban Materials, recap the TN Customer Appreciation Golf Tournament, and answ…
2 years, 11 months ago
183: Flywheel
In this episode of As the Drum Turns, Jeff & Lora talk about the start of football season, Hurricane Idalia, and how a flywheel relates to maintainin…
2 years, 11 months ago
182: A Company's Soul
In this episode of As the Drum Turns, Jeff & Lora recap Kentucky Kingdom, explain a new timeclock procedure, and discuss what it means for a company …
2 years, 11 months ago
181: Rowing the Boat in the Same Direction
In this episode of As the Drum Turns, Jeff & Lora discuss an Ohio acquisition, a benefits update, and the importance of working as a unit by rowing t…
2 years, 11 months ago
180: Be Your Best Self
In this episode of As the Drum Turns, Jeff & Lora discuss the shortcomings and slow-goings of striving to be the best version of ourselves every day.
3 years ago
179: Creating a Customer Experience
In this episode of As the Drum Turns, Jeff & Lora dive into the customer service case study of Chick-fil-A, how they turn a chicken sandwich into an …
3 years ago